Sales Manager (Part Time)

Carter's•Williamsburg, IA

About The Position

As a Part Time Sales Manager at Carter’s, you will serve as a brand representative for families and help customers find products for children from preemie sizes through size 14. You will foster a welcoming, inclusive, and safe environment for customers and employees, develop product and brand expertise, and help the store team deliver a consistent customer and omni-channel experience. The role includes supervising as Leader on Duty, coaching and recognizing team members, addressing customer concerns, and supporting sales results and store operations. Carter’s describes its culture as close-knit and grounded in caring, teamwork, flexibility, and growth, and offers training and development opportunities.

Requirements

  • High school diploma or GED.
  • Effective, professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Proficiency with computer and technology skills, including Outlook, Excel, and web navigation.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

  • Positive, solutions-oriented mindset.
  • A variety of skills and experiences.

Responsibilities

  • Become an expert on Carter’s brands and products to help families navigate needs from preemie to size 14.
  • Welcome customers and explain product styles, features, and benefits.
  • Maintain a genuine customer focus on the sales floor.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Model service standards and the omni-channel experience while coaching others.
  • Lead and execute an assigned business focus area through planning and follow-through.
  • Perform Leader on Duty supervisory responsibilities, drive results, and respond to customer concerns with timely, appropriate resolutions.
  • Use customer feedback to identify opportunities and implement actions to drive results.
  • Build customer loyalty through company-sponsored programs, including credit.
  • Provide timely feedback to the store team and raise performance concerns to the Store Manager.
  • Recognize exceptional performance through positive reinforcement and appreciation.
  • Support Asset Protection through customer service, safety awareness, and operational controls.

Benefits

  • Schedules designed to allow balance between work and personal activities.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program offers tuition-free GED or bachelor’s degree completion, or English as a second language learning.
  • Professional and personal development and training programs.
  • Development programs to support growth in the current role and beyond.
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