Sales Manager (Part Time)

Carters Inc. • Fairfax, VA

22h • $15 - $19

About The Position

As a Part Time Sales Manager at Carter’s, you will be a first point of contact for families and help customers select products for children from preemie through size 14. You will lead by fostering a welcoming, inclusive, positive, and safe environment for employees and customers, and build product and brand expertise while helping the team deliver a consistent customer and omnichannel experience.

The role includes serving as Leader on Duty, coaching and providing feedback to the store team, executing assigned business priorities, addressing customer concerns, and supporting store results, customer loyalty, safety, and asset protection. Carter’s offers training and development opportunities and describes its culture as centered on caring, teamwork, flexibility, and growth.

Requirements

• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

• Positive and solutions-oriented mindset.
• A variety of skills and experiences.

Responsibilities

• Become a product and brand expert to help families navigate products from preemie through size 14.
• Welcome customers and assist them with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omnichannel experience while coaching others.
• Lead and execute an assigned business focus area through planning and detailed follow-through.
• Perform Leader on Duty supervisor responsibilities, drive results, and respond to customer concerns with timely and appropriate resolutions.
• Use customer feedback to identify opportunities and implement actions to drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Provide timely feedback to the store team and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support asset protection through customer service, safety awareness, and operational controls.

Benefits

• Schedules designed to help balance work and personal activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree completion or English as a second language learning.
• Professional and personal development, training, and development programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED