SALES MANAGER Hyatt Centric Wall Street New York

Blue Sky Hospitality Solutions•New York, NY

4d•Onsite

About The Position

At Hyatt Centric Wall Street New York, we believe exceptional group experiences begin long before guests arrive. They begin with talented sales professionals who know how to build relationships, uncover opportunities, and create memorable experiences for every client. We're looking for a passionate, results-driven Group Sales Manager who thrives on developing new business, growing existing accounts, and delivering outstanding service from the first inquiry through the final departure. If you're a hotel sales professional who enjoys winning business, exceeding revenue goals, and partnering with an exceptional operations team, we'd love to meet you.

Requirements

Minimum 2 years of hotel group sales experience
Proven success selling group business
Strong negotiation and closing skills
Outstanding relationship-building abilities
Excellent written and verbal communication skills
Highly organized with exceptional attention to detail
Ability to manage multiple accounts in a fast-paced environment

Nice To Haves

Hyatt Hotels experience strongly preferred
Experience with corporate, association, SMERF, government, or other group market segments
Experience using Hyatt sales platforms, Cvent, Delphi, or similar hotel sales systems
Knowledge of the New York City hospitality market

Responsibilities

Drive New Business: Prospect and develop new group accounts across multiple market segments. Respond promptly to RFPs and sales inquiries. Convert leads into confirmed business through consultative selling. Negotiate contracts that maximize revenue and profitability. Develop strategic account plans for key clients. Maintain a healthy sales pipeline through proactive prospecting.
Build Lasting Client Relationships: Become a trusted partner for meeting planners and corporate clients. Conduct engaging hotel site tours. Host client meetings and networking events. Maintain strong relationships before, during, and after each program. Generate repeat business and referrals through exceptional service.
Collaborate Across the Hotel: Work closely with Operations, Revenue Management, Catering & Events, Front Office, and Food & Beverage to ensure every group experience exceeds expectations. Monitor room blocks, pickup, concessions, and opportunities to maximize revenue while ensuring flawless execution.
Own Your Business: Manage your assigned accounts. Maintain accurate forecasting and sales activity. Keep CRM and sales systems current. Analyze production and booking pace. Identify opportunities to increase revenue. Meet and exceed monthly and annual sales goals.