Sales Manager (Part Time) - 24H210

Carters Inc.•Nags Head, NC
•Onsite

About The Position

As a part-time Sales Manager at Carter’s, you will represent the brand to families and lead a welcoming, inclusive customer and employee experience. You will become knowledgeable about Carter’s brands and products, help customers find items for children from preemie through size 14, and coach team members on service standards and product features. You will also serve as Leader on Duty, drive assigned business priorities, address customer concerns, and support store safety and operational controls.

Requirements

  • High school diploma or GED.
  • Positive, solutions-oriented mindset.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks simultaneously.
  • Proficient computer and technology skills, including Outlook, Excel, and web navigation.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Become an expert on Carter’s brands and products to help families shop for children from preemie through size 14.
  • Welcome customers and assist them with product styles, features, and benefits.
  • Maintain a genuine customer focus on the sales floor.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Model service standards and the omni-channel experience, and coach others toward success.
  • Lead and execute an assigned business focus area through planning and follow-through.
  • Perform Leader on Duty supervisor responsibilities, drive results, and respond to customer concerns with timely and appropriate resolutions.
  • Use customer feedback to identify opportunities and implement actions to drive results.
  • Build customer loyalty through company-sponsored programs, including credit.
  • Give store team members consistent, in-the-moment feedback and raise performance concerns to the Store Manager.
  • Recognize exceptional performance through positive reinforcement and appreciation.
  • Support Asset Protection through consistent customer service, safety awareness, and operational controls.

Benefits

  • Schedules designed to support balance between work and personal activities.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program, which helps employees earn a GED or bachelor’s degree tuition-free or learn English as a second language.
  • Professional and personal development opportunities and programs.
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