Sales Manager

TownePlace Suites•Dothan, AL

21h•Onsite

About The Position

RAM Hotels is a dynamic and innovative hotel management company headquartered in Columbus, Georgia, recognized as a leader in the hospitality industry. We are seeking a driven and confident Sales Manager to join our team. This role is responsible for revenue production, meeting or exceeding occupancy and Average Daily Rate (ADR) objectives, and selling the hotel's product effectively. If you are a natural-born leader with a passion for sales, presentations, and building relationships, this is the opportunity for you.

Requirements

High school graduate or equivalent
Two to three years work-related experience (Sales experience required)
One year of progressive Sales experience
Must be able to travel – up to 20%
Persuasive interpersonal skills, self-directed, and independent
Ability to work in a fast-paced environment
Must be flexible to work varied schedules
Excellent written and oral communication skills
Ability to multi-task, listen attentively, problem-solve, and pay attention to detail
Ability to express compassion while remaining composed
Ability to remain calm and focused while working under pressure
Ability to understand financial documents, information, data, etc.
Ability to integrate
Promote the property by demonstrating a “top-notch” attitude toward our guests, including anticipating guest needs
Ensure that you are always a positive representation of the property
Embrace and respect diversity and multi-cultural environments

Nice To Haves

Previous experience in the hospitality industry
Experience in hospitality sales, policies, and procedures

Responsibilities

Direct the day-to-day activities of the sales department, including planning, organizing, and assigning work.
Develop and communicate strategies and goals, train and advise the team on policies and procedures.
Develop business through direct sales solicitation, secure new clients, and maintain existing clients.
Execute sales plans and strategies to maximize hotel profitability.
Follow up on leads to gain additional business.
Increase profitable sales volume by meeting and exceeding financial and proactive selling goals.
Ensure all pertinent aspects of solicitation, closing, and client communications are complete and documented.
Develop and assist with the hotel’s marketing and sales strategy based on market segments, hotel strengths, and competitor analysis.
Implement the hotel’s marketing and sales plan.
Analyze current/potential market sales and trends; coordinate activities to maintain and increase revenue and market share.
Conduct ongoing competitor pricing and product analysis.
Prepare departmental budgets that reflect the hotel’s business plan.
Forecast occupancy fluctuations and direct selling activities to maximize revenue.
Meet or exceed budgeted revenue per available room (REVPAR) for the hotel.
Achieve sales revenue goals by selling to in-house guests and through outside sales calls, telemarketing, hotel site visits, and networking events.
Support Guest Services as the hotel’s driving philosophy.
Demonstrate a commitment to Guest Services by responding to guest needs and providing resolution.
Execute the operational aspects of business booked, including generating proposals, contracts, and guest correspondence.
Perform other tasks as necessary or required to meet or exceed guest satisfaction.