Sales Manager (Part Time)

Carter's•Bourbonnais, IL

About The Position

As a part-time Sales Manager at Carter’s, you will be a brand representative and leader helping families find products for children from preemie through size 14. You will create a welcoming, inclusive environment for customers and employees, develop product and brand expertise, and coach the store team to deliver consistent service and results. The role includes Leader on Duty supervisory responsibilities, responding to customer concerns, executing assigned business priorities, and supporting asset protection and store operations. Carter’s describes itself as the largest North American apparel retailer focused exclusively on babies and young children, with the Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company highlights a close-knit culture and offers training and development programs. The position is part-time, with compensation ranging from $16.25 to $20.00 per hour based on experience and location. Availability may include days, nights, weekends, and holidays as scheduled.

Requirements

  • High school diploma or GED.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Proficient computer and technology skills, including Outlook, Excel, and web navigation.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

  • Positive and solutions-oriented mindset.
  • A variety of skills and experiences.

Responsibilities

  • Become a product and brand expert to help families navigate products from preemie through size 14.
  • Welcome customers and assist them with product styles, features, and benefits.
  • Maintain a genuine customer focus on the sales floor.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Model service standards and the omnichannel experience while coaching others.
  • Lead and execute an assigned business focus area through planning and detailed follow-through.
  • Perform Leader on Duty supervisor responsibilities, drive results, and respond to customer concerns promptly with appropriate resolutions.
  • Use customer feedback to identify opportunities and implement actions to drive results.
  • Build customer loyalty through company-sponsored programs, including credit.
  • Provide consistent, in-the-moment feedback to the store team and raise performance concerns to the Store Manager.
  • Recognize exceptional performance through positive reinforcement and appreciation.
  • Support the store team with asset protection through customer service, safety awareness, and operational controls.
  • Perform duties that may be changed or reassigned at management’s discretion; duties may include tasks not listed in the job description.

Benefits

  • Schedules designed to fit work and personal activities.
  • Mental health benefits.
  • 30% discount on company brands.
  • Referral bonuses.
  • Advance You Program offering tuition-free GED or bachelor’s degree education or English-language learning.
  • Professional and personal development, training, and development programs.
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