Sales Manager (Austin/ San Marcos)

Brookfield Properties•Austin, TX

1d•Onsite

About The Position

Brookfield Residential, a leading North American land developer and homebuilder for over 65 years, is seeking a Sales Manager for their Kissing Tree community in San Marcos, Texas. This commission-based role is responsible for driving new-home sales and creating an exceptional customer experience. The Sales Manager acts as the lead sales professional, focusing on generating traffic, converting prospects, guiding customers through their homebuying journey, and achieving sales goals. As the face of Brookfield Residential, this role embodies ownership and accountability for the entire sales process within the community, championing the brand by showcasing the value of homes, neighborhoods, and ensuring customers feel supported, informed, and excited. Kissing Tree is a vibrant 55+ community situated between Austin and San Antonio, offering a blend of small-town charm and modern amenities.

Requirements

5+ years of sales and providing an exceptional customer experience.
Post-secondary diploma or degree in business or related area preferred.
Outstanding sales and customer service record.
New home or residential home sales experience is preferred.
Proficient in computer knowledge and skills, CRM software experience.
Exceptional communication, time-management and interpersonal skills.

Responsibilities

Ensure the overall sales process is effective and dedicated to achieving goals.
Contribute to creating and implementing efficient sales and administrative programs.
Meet or exceed sales targets as outlined in the Business Plan.
Suggest and evaluate innovative ideas to improve sales pace and customer satisfaction.
Develop and carry out an ongoing prospecting plan using various communication channels.
Influence prospects to transition into homebuyers through proactive engagement.
Provide personalized presentations to all prospects and a welcoming experience.
Share comprehensive product and company information with customers.
Build strong relationships with internal and external partners to generate leads.
Professionally present and market sales center products, quick move-in homes, and model homes per company standards.
Present and manage new home sales agreements, ensuring accurate system entry.
Maintain effective communication with prospects and homeowners, including prompt lead follow-ups.
Emphasize customer satisfaction as a core business driver, playing a critical role in delivering a flawless home-buying experience.
Gain a deep understanding of business processes (construction, estimating, marketing and administration) to enhance customer experience.
Regularly interact with construction and purchasing teams to address sales-related challenges and changes.
Ensure all company assets, including the sales center, model homes, quick move-in homes are professionally presented and marketed per company standards.
Develop and implement innovative marketing solutions, explore alternative channels, and highlight product differentiation to enhance market appeal.
Conduct ongoing competitive analyses, including reviews of product positioning, sales prices, premiums and marketing incentives.
Research and evaluate market trends in both new home and resale markets.
Compile and deliver detailed weekly reports on competitive insights.
Assist in negotiations and conflict resolution during sales and escrow processes, advancing issues as necessary.
Ensure timely and accurate submission of all required information for delivering sales contracts.
Maintain active involvement in the regional residential community and homebuilding industries to stay informed and connected.