Sales Manager

Donohoe Hospitality Services•Baltimore, MD

4h•$59,000 - $60,000•Onsite

About The Position

Come join the Canopy by Hilton Baltimore Harbor Point team! Nestled between Harbor East and Fells Point, Canopy by Hilton Baltimore Harbor Point offers stunning waterfront views of the Inner Harbor and Patapsco River. The hotel's modern and artistic design creates an inspiring and dynamic work atmosphere, making every day at work feel fresh and invigorating. Our hotel is renowned for its high standards of service and hospitality. As part of our team, you'll strive to provide exceptional guest experiences, which can be incredibly fulfilling and motivating. We foster a supportive and inclusive work environment where teamwork and collaboration are highly valued. Employees are encouraged to bring their unique perspectives and ideas to the table, ensuring that everyone feels valued and heard. We’re seeking a driven, charismatic, and experienced Sales Manager to join our high-performing team. This role is ideal for a proactive sales professional with a strong network to pull from, exceptional closing skills, and a collaborative spirit. You’ll be a key player in building lasting relationships and driving revenue through strategic sales efforts.

Requirements

Strong prospecting skills and ability to engage meeting/event planners
High school diploma required
Professional appearance and demeanor
Excellent communication, organization, and time management skills
Ability to work independently and thrive under pressure
Proficiency in Outlook, Word, Excel, Canva, and Delphi/Amadeus
Availability during peak times, including occasional weekends, holidays, and special events

Nice To Haves

associate or bachelor’s degree preferred

Responsibilities

Lead the full sales cycle from prospecting to closing
Knowledge of all hotel facilities and nearby attractions.
Travel as needed for trade shows, client meetings, and industry events
Negotiate group rates and hotel services within established guidelines
Draft and review contracts and rate agreements with precision
Participate in all necessary team and department meetings
Collaborate with hotel departments to ensure seamless execution of client needs
Conduct site inspections, presentations, and special events for potential clients
Represent the hotel at networking events, trade shows, and industry functions
Maintain accurate records in our sales and catering system (Delphi/Amadeus)
Deliver monthly sales reports and forecasts
Respond promptly to guest inquiries and ensure exceptional service
Meet or exceed monthly sales targets
Support team initiatives and contribute to a positive work environment
The hotel operates 24/7, requiring department schedules to adapt to varying business demands. Employees may need to work shifts outside their preferred or usual hours.
Employees must comply with all hotel-established work rules, procedures, and policies, including those outlined in the employee handbook.