Sales Manager (Part Time)

Carter's • Cincinnati, OH

20d

About The Position

As a Part Time Sales Manager at Carter’s, you will be a welcoming first point of contact for families and help customers find products for their children’s needs. You will build product and brand expertise, maintain a customer-focused sales floor, foster an inclusive and safe environment, and coach the store team to deliver consistent service. The role includes Leader on Duty supervisory responsibilities, execution of assigned business priorities, responding to customer concerns, and supporting store operations and asset protection. Availability may include days, nights, weekends, and holidays as scheduled. Compensation ranges from $13.25 to $16.75 per hour, based on experience and location.

Requirements

• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.
• Positive and solutions-oriented mindset.

Nice To Haves

• A variety of skills and experiences.

Responsibilities

• Become a product and brand expert to help families navigate products from preemie through size 14.
• Welcome customers and assist them with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omni-channel experience while coaching others.
• Lead and execute an assigned business focus area through planning and detailed follow-through.
• Perform Leader on Duty supervisor responsibilities, drive results, and respond to customer concerns promptly with appropriate resolutions.
• Use customer feedback to identify opportunities and implement actions to drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Provide timely feedback to the store team and raise performance concerns to the Store Manager.
• Recognize strong performance through positive reinforcement and appreciation.
• Support Asset Protection through customer service, safety awareness, and operational controls.

Benefits

• Schedules intended to accommodate personal activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree completion or English as a second language learning.
• Professional and personal development and training programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED