Sales Manager (Part Time)

Carter's • Toledo, OH

6d

About The Position

As a part-time Sales Manager at Carter’s, you will be a welcoming first point of contact for families and help customers find products for children from preemie through size 14. You will develop expertise in Carter’s brands and products, deliver a positive customer experience, and help create a safe and inclusive environment for employees and customers. The role includes leading assigned business priorities, supervising as Leader on Duty, coaching and supporting the store team, responding to customer concerns, and helping drive store results.

Requirements

• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

• A positive and solutions-oriented mindset.
• A variety of skills and experiences.

Responsibilities

• Become an expert in the company’s brands and products to help families navigate children’s sizes from preemie to size 14.
• Welcome customers and assist them with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omnichannel experience while coaching others.
• Lead and execute an assigned business focus area through planning and follow-through.
• Perform Leader on Duty supervisory responsibilities, drive results, and respond to customer concerns with timely, appropriate resolutions.
• Use customer feedback to identify opportunities and implement actions to drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Provide consistent, in-the-moment feedback to the store team and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support the store team with asset protection through customer service, safety awareness, and operational controls.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on company brands.
• Referral bonuses.
• Advance You Program, which can provide tuition-free GED or bachelor’s degree study or English as a second language learning.
• Professional and personal development and training programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED