Sales Manager (Part Time)

Carters Inc.•Round Rock, TX

About The Position

As a part-time Sales Manager at Carter’s, you will represent the brand to families and help customers find products for children from preemie through size 14. You will create a welcoming, inclusive environment for customers and employees, build product and brand expertise, and support the store team in delivering a consistent customer and omnichannel experience. You will also lead an assigned business focus area, perform Leader on Duty supervisor responsibilities, respond to customer concerns, coach team members, and support store operations and asset protection.

Requirements

  • High school diploma or GED.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Proficient computer and technology skills, including Outlook, Excel, and web navigation.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

  • Positive and solutions-oriented mindset.
  • A variety of skills and experiences.

Responsibilities

  • Become an expert in Carter’s brands and products to help families navigate sizes from preemie to size 14.
  • Welcome customers and explain product styles, features, and benefits.
  • Maintain a genuine customer focus on the sales floor.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Model service standards and the omnichannel experience while coaching others.
  • Lead and execute an assigned business focus area through planning and follow-through.
  • Perform Leader on Duty supervisor responsibilities, drive results, and resolve customer concerns in a timely and appropriate manner.
  • Use customer feedback to identify opportunities and implement actions to drive results.
  • Build customer loyalty through company-sponsored programs, including credit.
  • Give the store team consistent, in-the-moment feedback and raise performance concerns to the Store Manager.
  • Recognize exceptional performance through positive reinforcement and appreciation.
  • Support the store team with asset protection through customer service, safety awareness, and operational controls.

Benefits

  • Schedules designed to support work-life balance.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program offering tuition-free GED or bachelor’s degree completion, or English as a second language learning.
  • Professional and personal development, training, and development programs.
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