Sales Manager (Part Time)

Carters Inc. • Cambridge, MA

20d • $18 - $22

About The Position

As a Part Time Sales Manager at Carter’s, you will be a welcoming first point of contact for families and help customers find products for children from preemie through size 14. You will be a product and brand expert, support customers throughout their shopping experience, and help foster a positive, safe, and inclusive environment for employees and customers. The role includes leading an assigned business focus area, serving as Leader on Duty, coaching and supporting the store team, and helping drive sales, customer loyalty, and operational results.

Carter’s describes itself as the largest North American apparel retailer exclusively for babies and young children, with Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company highlights its close-knit culture, team training and development, and opportunities for employees to grow in their current roles and beyond. Compensation is $18.25–$22.25 per hour, depending on experience and location. Applications will be accepted until at least seven days after the posting date.

Requirements

• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

• Positive and solutions-oriented mindset.
• A variety of skills and experiences.

Responsibilities

• Become a product and brand expert and help families navigate products from preemie through size 14.
• Welcome customers and assist them with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omnichannel experience while coaching others.
• Lead and execute an assigned business focus area through planning and detailed follow-through.
• Perform Leader on Duty supervisor responsibilities, drive results, and respond to customer concerns promptly with appropriate resolutions.
• Use customer feedback to identify opportunities and implement actions that drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Give the store team consistent, in-the-moment feedback and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support the store team with asset protection through customer service, safety awareness, and operational controls.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on company brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree completion, or English as a second language learning.
• Professional and personal development opportunities.
• Training and development programs to support growth in the current role and beyond.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED