Sales Manager (Part Time)

Carter's • Fort Wayne, IN

17d

About The Position

As a part-time Sales Manager at Carter’s, you will be a first point of contact for families and help customers find baby and children’s apparel and essentials. You will foster a welcoming and inclusive environment, build product and brand knowledge, and help the store team deliver a consistent customer experience. The role includes Leader on Duty supervisory responsibilities, coaching team members, supporting store operations and asset protection, and responding to customer concerns. Availability may include days, nights, weekends, and holidays as scheduled.

Requirements

• High school diploma or GED.
• Positive, solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Become a product and brand expert across Carter’s brands, helping families navigate products from preemie through size 14.
• Greet customers warmly and assist them with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omnichannel experience while coaching others.
• Lead and execute an assigned business focus area through planning and follow-through.
• Perform Leader on Duty supervisory responsibilities, drive results, and resolve customer concerns in a timely and appropriate manner.
• Use customer feedback to identify opportunities and implement actions to drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Provide timely feedback to the store team and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support asset protection through customer service, safety awareness, and operational controls.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree opportunities or English as a second language learning.
• Professional and personal development and training programs.
• Development programs for growth in the current role and beyond.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED