Sales Manager (Part Time)

Carters Inc. • Middleton, WI

23d

About The Position

As a Part Time Sales Manager at Carter’s, you will represent the brand to growing families and help customers find products for every stage of their parenting journey. You will foster a welcoming, inclusive, and safe environment for customers and employees; build your product and brand knowledge; and support the store team through coaching, feedback, and leadership on duty. The role includes delivering consistent customer service across channels, executing assigned business priorities, responding to customer concerns, and supporting sales, safety, and operational controls.

Carter’s is a North American retailer of apparel and other products for babies and young children, with Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company describes its culture as close-knit and emphasizes caring, teamwork, flexibility, growth, and training and development. The position offers opportunities to learn and develop, with schedules intended to accommodate employees’ lives. This job description is not all-inclusive, and duties may be changed or reassigned by management.

Requirements

• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

• Positive, solutions-oriented mindset.
• A variety of skills and experiences.

Responsibilities

• Become an expert on Carter’s brands and products to help families navigate sizes from preemie through size 14.
• Welcome customers and assist them with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omnichannel experience, and coach others to succeed.
• Lead and execute an assigned business focus area through planning and detailed follow-through.
• Perform Leader on Duty supervisor responsibilities, drive results, and respond promptly and appropriately to customer concerns.
• Use customer feedback to identify opportunities and implement actions that drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Provide timely feedback to the store team and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support the store team with asset protection through customer service, safety awareness, and operational controls.

Benefits

• Schedules intended to fit employees’ lives.
• Mental health benefits.
• 30% discount on company brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree attainment, or English as a second language learning.
• Professional and personal development, training, and development programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED