Sales Manager; Jewelry

Saks • Chicago, IL

6d

About The Position

At Neiman Marcus, we are committed to delivering a best-in-class luxury experience through exceptional service, curated product, and personalized relationships. We are seeking a Sales Manager who will be responsible for the sales experience of the Neiman Marcus Chicago Jewelry department , facilitating partnerships across functions, driving team towards goals, and leveraging team skills to build a customer-driven sales experience, all while being a steward of Neiman Marcus.

Requirements

• 3–5 years of experience in luxury retail, business strategy, planning, or sales operations—preferably within a high-performing, client-centric environment
• Deep understanding of luxury service standards and the business of clienteling
• Strong analytical skills with a proven ability to translate data into insights and action
• Proficient in Excel and retail reporting tools
• Highly organized, self-directed, and comfortable in a fast-paced, evolving environment
• Strong communication and partnership-building skills, with a collaborative and solution-oriented mindset
• Discreet and professional with the ability to support elite sellers and clients

Responsibilities

• Drive towards the achievement of maximum sales and growth following company vision and values in partnership with other functional leads for department
• Oversee all aspects of merchandise and communications with merchant and vendor partners (e.g., presentation, returns, and damages)
• Contribute to strategic goals for the store and set priorities by department
• Review business with applicable Buyers for department and discusses action plans to produce positive results
• Establish plans and strategies in partnership with Client Development Lead(s)
• Develop understanding of and analyze internal and external customer behaviors, trends, and preferences, adjusting processes and standards accordingly (e.g., focus programs)
• Plan and complete departmental budgets and ensures guidelines are being followed to minimize operating expenses and maximize revenue
• Support audit compliance to enforce department and stockroom controls, as applicable
• Manage people, product and placement, and sales promotion within department

Benefits

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees