Sales Manager (Part Time)

Carters Inc. • Baraboo, WI

2d

About The Position

As a Part Time Sales Manager at Carter’s, you will be a welcoming first point of contact for families shopping for baby and children’s apparel. You will build product and brand expertise, support customers throughout their shopping experience, and help create a positive, safe, and inclusive environment for customers and employees. You will model service standards and the omnichannel experience while coaching team members and leading assigned business priorities. The role also includes Leader on Duty supervisor responsibilities, responding to customer concerns, supporting store operations and asset protection, and helping the team achieve results.

Carter’s is a North American retailer of apparel and products for babies and young children, with Carter’s, OshKosh B’gosh, Skip Hop, and Little Planet brands. The company describes its culture as close-knit and emphasizes caring, teamwork, flexibility, growth, and employee training and development. This position is part-time and may require availability for days, nights, weekends, and holidays as scheduled.

Requirements

• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

• Positive, solutions-oriented mindset.
• A variety of skills and experiences.

Responsibilities

• Become an expert on Carter’s brands and products to help families shop for children from preemie sizes through size 14.
• Greet customers warmly and explain product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omnichannel experience, and coach others toward success.
• Lead and execute an assigned business focus area through planning and detailed follow-through.
• Perform Leader on Duty supervisor responsibilities, drive results, and respond to customer concerns promptly with appropriate resolutions.
• Use customer feedback to identify opportunities and implement actions to drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Provide consistent, in-the-moment feedback to the store team and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support the store team’s asset protection efforts through customer service, safety awareness, and operational controls.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program: tuition-free GED or bachelor’s degree completion, or English as a second language learning.
• Professional and personal development and training programs.
• Development programs to support growth in the current role and beyond.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED