Sales Manager (Part Time)

Carter's • Allen Park, MI

22d

About The Position

As a Part Time Sales Manager at Carter’s, you will be a welcoming first point of contact for growing families and help customers find products for the milestones in their parenting journey. You will become an expert in Carter’s brands and products, support an inclusive and safe store environment, deliver a consistent customer experience, and coach team members to succeed. You will also perform Leader on Duty responsibilities, drive business results, address customer concerns, and support store operations and asset protection.

Carter’s is a North American retailer of apparel and products for babies and young children, with Carter’s, OshKosh B’gosh, Skip Hop, and Little Planet brands. The company describes its culture as close-knit and emphasizes caring, teamwork, flexibility, growth, and training and development.

This role may involve scheduled days, nights, weekends, and holidays. The physical requirements include lifting up to 40 pounds, frequent bending, stooping, reaching, pushing, and pulling, standing or walking for extended periods, and climbing a ladder. The position is part-time. The job description notes that duties may change or be reassigned at management’s discretion.

Requirements

• High school diploma or GED.
• Positive, solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Become a product and brand expert to help families navigate products from preemie through size 14.
• Welcome customers and assist them with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omnichannel experience while coaching team members.
• Lead and execute an assigned business focus area through planning and detailed follow-through.
• Perform Leader on Duty supervisory responsibilities, drive results, and respond to customer concerns promptly and appropriately.
• Use customer feedback to identify opportunities and implement actions to drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Provide consistent, in-the-moment feedback to the store team and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support asset protection through customer service, safety awareness, and operational controls.

Benefits

• Schedules designed to support work-life balance, with hours of operation that can accommodate personal activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering a tuition-free path to earn a GED or bachelor’s degree, or to learn English as a second language.
• Professional and personal development, including training and development programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED