Sales Manager (Part Time)

Carters Inc.•Salem, NH

About The Position

As a Part Time Sales Manager at Carter’s, you will be a welcoming first point of contact for growing families and help customers find products for children from preemie through size 14. You will be a product and brand expert, support the customer experience, and help foster an inclusive and positive environment for employees and customers. The position includes Leader on Duty supervisory responsibilities, coaching team members, and executing an assigned business focus area. Carter’s offers training and development, with opportunities to build skills and grow in the role or beyond.

Requirements

  • High school diploma or GED.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Proficient computer and technology skills, including Outlook, Excel, and web navigation.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

  • Positive and solutions-oriented mindset.
  • A variety of skills and experiences.

Responsibilities

  • Welcome customers and assist them with product styles, features, and benefits.
  • Maintain a genuine customer focus on the sales floor.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Model service standards and the omnichannel experience while coaching others.
  • Lead and execute an assigned business focus area through planning and follow-through.
  • Perform Leader on Duty supervisory responsibilities, drive results, and respond to customer concerns promptly with appropriate resolutions.
  • Use customer feedback to identify opportunities and implement actions to drive results.
  • Build customer loyalty through company-sponsored programs, including credit.
  • Give the store team consistent, in-the-moment feedback and raise performance concerns to the Store Manager.
  • Recognize exceptional performance with positive reinforcement and appreciation.
  • Support Asset Protection through customer service, safety awareness, and operational controls.
  • Become an expert in Carter’s brands and products to help families navigate children’s sizes from preemie through size 14.

Benefits

  • Schedules designed to support work-life balance.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program offering tuition-free GED or bachelor’s degree study, or English-language learning.
  • Professional and personal development, training, and development programs.
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