Sales Manager (Part Time)

Carters Inc. • Fort Smith, AR

1d

About The Position

As a part-time Sales Manager at Carter’s, you will represent the brand to growing families and help customers find products for children from preemie sizes through size 14. You will foster a welcoming, inclusive, and safe environment for customers and employees while building your product and brand expertise and supporting the store team’s success.

The role includes leading and executing an assigned business focus area, serving as Leader on Duty, coaching team members, responding to customer concerns, and supporting customer loyalty and asset protection. Availability may include days, nights, weekends, and holidays as scheduled. The job requires the ability to lift 40 pounds and perform frequent bending, stooping, reaching, pushing, and pulling, as well as standing or walking for extended periods and climbing a ladder.

Requirements

• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

• A positive and solutions-oriented mindset.
• A variety of skills and experiences.

Responsibilities

• Become an expert in Carter’s brands and products to help families navigate shopping from preemie sizes through size 14.
• Greet customers warmly and assist them with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omnichannel experience while coaching others.
• Lead and execute an assigned business focus area through planning and follow-through.
• Perform Leader on Duty supervisor responsibilities, drive results, and respond to customer concerns promptly with appropriate resolutions.
• Use customer feedback to identify opportunities and implement actions to improve results.
• Build customer loyalty through company-sponsored programs, including credit.
• Give the store team consistent, in-the-moment feedback and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support asset protection through customer service, safety awareness, and operational controls.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree completion or English as a second language learning.
• Professional and personal development and training programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED