Sales Manager - AutoNation USA Katy

AutoNation • Katy, TX

21h • Onsite

About The Position

The Sales Manager has the opportunity to lead a sales team to create an exceptional experience for customers. This role is responsible for selecting, training, coaching, developing and retaining the very best Sales Associates for the store and driving a high-level of performance among the sales team to increase market share, achieve targeted unit sales and profit margins while delighting every Customer along the way. Manage all internet, phone, and digital sales leads to maximize appointment-setting and sales conversion rates. Lead, coach, train, and develop Internet Sales Associates and Business Development Representatives Ensure all e-leads receive prompt responses, accurate information, and professional follow-up. Monitor lead handling processes, appointment show rates, and sales performance metrics Drive customer engagement through phone calls, email, text messaging, and digital communication platforms Manage showroom, e-commerce, and phone traffic to optimize customer experience and sales results Lead the Future of Automotive Retail. At AutoNation, innovation drives everything we do—from automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we’re looking for leaders who are ready to shape the future of automotive retail.

Requirements

• High School diploma or equivalent
• Proven success in auto retail sales
• Proven leadership ability to mentor and train others
• Ability to set and achieve targeted goals
• Ability to drive an exceptional Customer experience
• Demonstrated communication and interpersonal skills
• Organization and follow-up skills
• Experience and desire to work with technology
• Valid in-state driver’s license and have and maintain an acceptable, safe driving record

Nice To Haves

• Proven leadership experience
• Strategic thinking and execution skills
• Passion for innovation and people development

Responsibilities

• Leading yourself and the team in a way that supports AutoNation’s Vision and Mission
• Setting a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit
• Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes
• Driving the business through a high-level of involvement in the day-to-day operations
• Managing the negotiation process with Sales Associates ensuring that customers understand their vehicle purchase options and pricing
• Appraising vehicles for trade
• Managing all three areas of customer traffic: Showroom, E-Commerce, and Phones
• Partnering with General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory
• Assisting in managing controllable expense elements for the New and Used Vehicle Departments
• Analyzing the business to determine shortfalls and developing action plans to improve performance
• Manage all internet, phone, and digital sales leads to maximize appointment-setting and sales conversion rates.
• Lead, coach, train, and develop Internet Sales Associates and Business Development Representatives
• Ensure all e-leads receive prompt responses, accurate information, and professional follow-up.
• Monitor lead handling processes, appointment show rates, and sales performance metrics
• Drive customer engagement through phone calls, email, text messaging, and digital communication platforms
• Manage showroom, e-commerce, and phone traffic to optimize customer experience and sales results

Benefits

• Competitive compensation
• 401k matching
• Health insurance
• Dental insurance
• Vision insurance
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED