Sales Manager (Part Time)

Carter's • Hagerstown, MD

1d

About The Position

As a Part Time Sales Manager at Carter’s, you will be the first face of the brand for growing families, welcoming customers and helping them choose products for their parenting journey. You will foster a welcoming and inclusive environment, make the most of team members’ skills and talents, and continually educate yourself and the team about product styles, features, and benefits.

You will become an expert on Carter’s brands and products, provide a genuine customer-focused experience, coach team members, lead an assigned business focus area, and perform Leader on Duty supervisor responsibilities. The position requires supporting store operations, customer loyalty, safety, and asset protection. Availability may include days, nights, weekends, and holidays as scheduled. Compensation ranges from $18.25 to $22.25 per hour, based on experience and location.

Requirements

• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

• A positive and solutions-oriented mindset.
• A variety of skills and experiences.

Responsibilities

• Become a product and brand expert to help families navigate products from preemie through size 14.
• Welcome customers warmly and assist them with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omnichannel experience while coaching others to succeed.
• Lead and execute an assigned business focus area through planning and detailed follow-through.
• Perform Leader on Duty supervisor responsibilities, drive results, and respond to customer concerns promptly with appropriate resolutions.
• Use customer feedback to identify opportunities and implement actions that drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Provide consistent, in-the-moment feedback to the store team and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support the store team with asset protection through customer service, safety awareness, and operational controls.

Benefits

• Schedules designed to help balance work and personal activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree study, or English as a second language learning.
• Professional and personal development, including programs to build skills and support career growth.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED