Sales Manager (Part Time)

Carter's • Lenexa, KS

4d

About The Position

As a part-time Sales Manager at Carter’s, you will be a welcoming first point of contact for families and help customers find products for children from preemie sizes through size 14. You will build product and brand knowledge, deliver a positive customer experience, and help create an inclusive environment for employees and customers. You will also lead assigned business priorities, supervise as Leader on Duty, coach team members, and support store results and operations.

Carter’s describes itself as the largest North American apparel retailer exclusively for babies and young children, with Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company offers training and development programs and opportunities to grow in the current role and beyond. This job may require availability for days, nights, weekends, and holidays as scheduled. The duties described may be changed or reassigned at management’s discretion.

Requirements

• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

• Positive and solutions-oriented mindset.
• A variety of skills and experiences.

Responsibilities

• Become a product and brand expert to help families navigate products from preemie sizes through size 14.
• Welcome customers and assist them with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omni-channel experience while coaching others.
• Lead and execute an assigned business focus area through planning and detailed follow-through.
• Perform Leader on Duty supervisory responsibilities, drive results, and respond to customer concerns promptly with appropriate resolutions.
• Use customer feedback to identify opportunities and implement actions to drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Provide consistent in-the-moment feedback to the store team and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support the store team with asset protection through customer service, safety awareness, and operational controls.

Benefits

• Schedules designed to fit personal activities.
• Mental health benefits.
• 30% discount on company brands.
• Referral bonuses.
• Advance You Program offers the opportunity to earn a GED or bachelor’s degree tuition-free or learn English as a second language.
• Professional and personal development and training programs.
• Development programs to support growth in the current role and beyond.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED