Flex Pay, Sales Manager

Upgrade

3h•$135,000 - $150,000

About The Position

Upgrade is seeking an experienced and strategic Sales Manager / Account Executive for its Flex Pay BNPL retail team. This individual contributor role will drive revenue growth, build strategic partnerships, and expand Upgrade’s footprint in buy now, pay later (BNPL). The role focuses on prospecting, nurturing, and signing Enterprise and Mid-Market merchants to grow new Flex Pay merchant acquisition in a fast-paced environment. The position is performed indoors and involves managing multiple priorities, working to established workflows and schedules, and using digital systems and applications. Duties may include a high volume of inbound or outbound interactions using telecommunications and computer systems, along with extended periods in a working posture and reading information on computer screens. Work may take place in a contact center, office, or remote environment depending on business needs. Onsite settings may include shared workspaces, standard office lighting, and moderate background noise. Remote employees must maintain a secure, productive workspace with reliable internet and protect confidential information. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

3–5 years of progressive sales leadership experience in the BNPL or payments space.
Deep understanding of the BNPL landscape, payment technologies, retail and e-commerce ecosystems, and payment service providers (PSPs).
Demonstrated track record of achieving ambitious revenue targets in a fast-paced, competitive market.
Excellent communication, negotiation, and deal-closing skills.
Bachelor’s degree in business, finance, or a related field.
Fluency with modern sales tools, including Salesforce, Slack, Builtwith, Outreach/Salesloft, LinkedIn Sales Navigator, and ZoomInfo.

Responsibilities

Build and manage a high-velocity outbound prospecting engine across email, phone, LinkedIn, and social channels to generate qualified meetings.
Prospect, qualify, nurture, and close new Enterprise and Mid-Market retail merchant business for Flex Pay.
Create consultative sales presentations and RFP proposals, and manage end-to-end contract negotiations for new opportunities.
Develop and implement a data-driven sales strategy aligned with company goals to grow revenue and market penetration while streamlining sales processes.
Collaborate with Product, Design, Data, Risk, Marketing, Legal, and other teams to continuously improve the Flex Pay product offering.
Identify and cultivate strategic partnerships with merchants, PSPs, e-commerce platforms, and digital wallets to expand BNPL adoption.
Own sales targets, pipeline management, and forecasting, and consistently achieve KPIs and revenue goals.