Sales Manager

In-Telecom•Louisiana, LA

About The Position

The Sales Manager is the backbone of our Sales Team, and meets regularly with team members, ensuring they are trained and prepared to solve our clients’ challenges. The Sales Manager manages a real-time Scorecard (KPI’s) for the Sales Team. The Sales Manager is always monitoring activity in Salesforce and coaching the Sales Team in both pre and post client meetings. Using this time to ensure that our clients are receiving the best “In-Telecom Experience”. Compensation includes a base salary, generous commission and bonus structure, auto and gas allowance, cell phone allowance and expense reimbursement.

Requirements

Bachelor’s degree in Business Administration, Marketing, Computer Science, or a related field.
At least 5-7 years of experience in sales, with a proven track record of meeting or exceeding sales targets
At least 2 years of experience in a leadership or sales management role
Strong understanding of sales techniques, strategies, and processes
Demonstrated success in driving revenue growth and achieving business objectives in the tech industry
Strong analytical and data-driven decision-making skills
Excellent leadership and communication abilities, with the capacity to inspire and motivate teams
Experience and knowledge in MSP, VOIP, Security Cameras/Access points preferred
The ability to work under pressure and handle stress
Deep understanding of sales and marketing strategies in the tech service sector
Familiarity with the latest technology trends, market developments, and competition
Ability to adapt to a fast-paced and dynamic business environment
Excellent leadership and coaching ability; can successfully coach others in sales practices
Proficient in CRM Software and Microsoft Suite

Nice To Haves

A master’s degree is a plus

Responsibilities

Recruit, train, and mentor a team of sales representatives to achieve and exceed individual and team sales targets
Foster a positive Lead, Manage, and Accountability (LMA)
Provide clear directions and communicate with clients and team members
Understand the customer needs and match company offerings
Demonstrates knowledge and experience in selling to mid and executive level managers in a competitive marketplace
Observes (ride-along's) and provides team members with effective and encouraging coaching and feedback
Working CRM knowledge, preferably Salesforce, and experience holding the team accountable for using the system
Manage Scorecard and Team Needs
Drives accountability through use of tools and processes
Sales plans in place
Pipeline is visible
Forecasting is reliable
Resource needs are communicated and backed up by data)
Identifies gaps in standards, processes, and procedure, and mentor the staff to align with those changes
Identify gaps in processes and procedures and align with department leaders to resolve
Communicate to team members the importance of the sales process
Captures sales process best practices, builds or enhances sales process tools, provides training and drives adoption with the team
Establishes a “way” in which the sales organization works and a rhythm of meetings and activities to drive performance
Sales process and reporting
Activity expectations
Routine meetings (1:1’s, group, training, forecasting, management reporting)
Systems for proposals, forecasting, etc.
Effective usage of CRM
Expense management and expectations
Understanding ITC agreements
Review and approve all quotes
Review and approve all service agreements
Demonstrates business acumen on how Company’s business operates (strategically, financially and operationally)
Maintains open and productive communication channels with the President and leadership team by communicating information clearly and effectively between the sales team, management team, and customers
Participates in leadership meetings and provides updates on sales
Provides visibility into pipeline, forecast, leading indicators (sales activities) and lagging indicators (results)
Works collaboratively with and maintains open and productive communication channels with other departments
Works effectively with all other departments and leaders for day-to-day leadership of the sales team as well as prepares the team for growth
Be a true role model for company values and culture
Always presents a professional image in appearance, communications, and interactions