Sales Manager (Part Time)

Carters Inc. • Hagerstown, MD

2d • $18 - $22

About The Position

As a part-time Sales Manager at Carter’s, you will be a welcoming first point of contact for growing families and help customers find products for children from preemie sizes through size 14. You will build product and brand expertise, maintain a genuine customer focus, and foster a positive, safe, and inclusive environment for employees and customers. The position includes sales-floor leadership, coaching, customer issue resolution, and supporting store operations and asset protection.

Requirements

• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

• A positive, solutions-oriented mindset.
• A variety of skills and experiences.

Responsibilities

• Welcome customers and assist them with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor and model service standards and the omnichannel experience.
• Coach team members and support their success.
• Lead and execute an assigned business focus area through planning and detailed follow-through.
• Perform Leader on Duty supervisor responsibilities, drive results, and respond to customer concerns with timely, appropriate resolutions.
• Use customer feedback to identify opportunities and implement actions to improve results.
• Build customer loyalty through company-sponsored programs, including credit.
• Give the store team consistent, in-the-moment feedback and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support the store team with asset protection through customer service, safety awareness, and operational controls.
• Promote a positive, safe, and inclusive environment for employees and customers.
• Develop expertise in Carter’s brands and products to help families with their needs.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree completion, or English-language learning.
• Professional and personal development, including training and development programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED