Hybrid/Remote Sales Manager (Osaka, Kyoto, Nagoya, Tokyo) - Travelodge Hotels

Travelodge Hotels

1d • Remote

About The Position

The Sales Manager proactively carries out sales activities within assigned markets and accounts in accordance with sales strategies established by the Director of Sales. The role contributes to hotel room demand and revenue through new business development, growth of existing accounts, contract negotiations, opportunity management, and internal coordination. It is primarily remote, with periodic visits to hotel locations across Japan, including Osaka, Kyoto, Nagoya, and Tokyo. Candidates must have valid authorization to work in Japan.

Requirements

• Sales experience in the hotel or travel industry, corporate sales, or a related field.
• Experience in client relations and contract negotiations with corporate accounts, travel agencies, groups, MICE clients, and other relevant customers.
• Strong commitment to achieving sales targets and ability to consistently manage business opportunities.
• Basic proficiency in Microsoft Office, including Excel, PowerPoint, and Word, and basic proficiency in PMS and other relevant systems.
• Polite and accurate Japanese communication skills, along with strong presentation and negotiation skills.
• Strong attention to detail, ability to manage deadlines, and ability to coordinate and handle multiple tasks simultaneously.
• Supportive attitude toward the Sales team and other departments, with a strong emphasis on teamwork.
• Valid authorization to work in Japan.

Nice To Haves

• For the Senior Sales Manager position, advanced account management experience and a proven track record are required.
• Basic English reading and writing skills are preferred.

Responsibilities

• Execute sales activities within assigned markets and accounts, following the Director of Sales’ direction and aiming to achieve individual and team monthly revenue targets for each hotel.
• Develop new business and strengthen relationships with existing clients, including corporate accounts, travel agencies, airlines, MICE-related organizations, and government agencies.
• Update the customer database daily; monitor sales performance, opportunity progress, and future revenue potential for assigned accounts; and develop action plans.
• Create and expand revenue opportunities through sales calls, telephone sales, online meetings, customer follow-ups, hotel site inspections, business meals, and client entertainment.
• Negotiate room rates, room blocks, contract terms, and services in accordance with approved sales strategies, pricing policies, and reservation guidelines.
• Respond promptly to inquiries and prepare proposals, quotations, and contracts tailored to customer needs.
• Plan and conduct hotel tours, on-site events, seminars, and other activities to promote sales and generate leads.
• Participate in sales and marketing activities, including promotions, exhibitions, and business events, and take responsibility for planning and execution as required.
• Collect and analyze competitor hotel activity, market trends, and customer needs; recommend improvements to sales initiatives in assigned markets; and share relevant information with the team.
• Prepare sales reports, business travel reports, revenue forecasts, action plans, and progress updates for the Director of Sales.
• Coordinate with other departments and communicate sales information accurately to ensure customer commitments are delivered smoothly.
• Follow up with assigned customers before, during, and after their stays to enhance satisfaction and encourage repeat business.
• Build and maintain strong customer relationships and provide a high level of service and satisfaction to internal and external customers.

Benefits

• Competitive salary based on experience and qualifications
• 120 days off per year
• Social insurance coverage, including health insurance, employees’ pension, employment insurance, and workers’ compensation
• Annual paid leave and other statutory leave
• Regular health checkups
• Employee discounts at Travelodge hotels
• E-learning and professional development opportunities
• Opportunity to work in an international and multicultural environment
• Other benefits in accordance with company policies

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed