Sales Manager - Trainee

Service Corporation International • Miami, FL

2d • Onsite

About The Position

Our associates celebrate lives. We celebrate our associates. Responsible for coaching and developing sales staff ensuring monthly revenue goal attainment. Develop sales staff in prospecting, public speaking skills, closing, product knowledge and pricing, payment terms, closing, electronic contracts as well as sales prospecting. Provide customer service issue resolution guidance. Shadow Sales Director and Sales Managers in business meetings, learning marketing and financials.

Requirements

• At least four (4) years’ sales experience focusing in outside or inside direct sales to consumers with a proven record of exceeding sales goals and conversion ratio
• Experience and proficient utilizing CRM databases and Saleforce.com preferred
• Experience and proficient with electronic sales contracts
• Leadership qualities and skills
• Professional written and verbal communication skills including influencing and public speaking
• Comfortable with in-home sales and conducting group presentations
• Ability to work with and communicate with remote stakeholders
• Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated
• Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
• Cognitive Ability including reason, plan, solve problems, think abstractly, learn quickly, learn from experience, and appropriately apply learning to new situations.
• MS Office Suite skills

Nice To Haves

• Associates degree in a related discipline preferred
• Series 6 or 7 License, current in the operating state, or obtain within six months of employment
• Valid state driver’s license with an acceptable driving record
• Experience in Funeral Services industry a plus

Responsibilities

• Responsible for achieving monthly revenue goal and conversion ratio.
• Develop sales staff skills in prospecting, public speaking skills, closing, product knowledge and pricing, payment terms, closing, electronic contracts as well as sales prospecting.
• Establish and communicate expectations with sales team while building their skills.
• Review sales contracts ensuring compliance with company processes and regulatory compliance, providing feedback to sales staff.
• Utilize CRM systems to identify and assign warm leads.
• Work with marketing and sales management team on Campaign development, target audience, and learning advertising to increase market share.
• Develop annual sales plan for each sales associate, identifying actions that support goal attainment.
• Identifies and implements innovative solutions improving efficiencies.
• Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures.
• Develop a strong, trusting, and reliable team.
• Understand team members career aspirations and provide assignments to develop skills and/or close gaps.
• Constructively address issues and provide tangible and appropriate feedback.
• Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover.
• Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff.
• Assesses staff’s abilities recommending pay increases and career advancements.
• Trains staff on processes, procedures, and controls.

Benefits

• We are a company committed to supporting families at difficult times.
• The Dignity Memorial name is a symbol of trust and a mark of excellence.
• As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED