Sales Manager, Large Enterprise

Klaviyo•Chicago, IL

5d•Hybrid

About The Position

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About Klaviyo Klaviyo is the B2C CRM built for consumer brands — combining customer data, segmentation, and campaign execution across email, SMS, and owned channels in a single platform. We closed 2025 at $1.2B in revenue (+32% YoY), with Q4 alone coming in at $350M (+30% YoY) — a record quarter. We've raised our fiscal year 2026 outlook, our customer base has grown to over 193,000, and the number of customers generating $50K+ in ARR grew 37% year over year. We're scaling up-market and this role sits at the center of that motion. The Role You'll lead a team of experienced Enterprise AEs focused on large, complex deals in the East Coast region. This is an execution-first leadership role — you'll be accountable for pipeline health, forecast accuracy, and the development of your team.

Requirements

4+ years managing enterprise or strategic sales teams in SaaS; MarTech, CRM, or e-commerce experience preferred
6+ years of enterprise selling experience into Fortune 5000 accounts, with a consistent track record above quota
Fluency in sales metrics, pipeline management, and Salesforce; you run your business from data
Experience with MEDDPICC and Command the Message
Comfortable engaging C-suite stakeholders and navigating complex, multi-threaded deals
Familiarity with AI tools and a practical interest in using them to work faster and sharper — this matters here
Working knowledge of e-commerce KPIs, consumer behavior, and the broader CRM/CDP/marketing automation landscape

Responsibilities

Own the team forecast: set the cadence, track leading indicators, and drive accountability quarter over quarter
Recruit and develop seasoned enterprise sellers; partner with TA to build the bench as we scale
Build and execute regional enterprise strategy in close coordination with senior leadership, product, marketing, and customer success
Help your team manage pipeline quality, prioritize deals, and close large, multi-stakeholder opportunities
Identify skill gaps and run targeted coaching — individual and group — to raise the floor and ceiling of the team
Partner with Business Development, Solutions Engineering, Partnerships, Finance, Legal, and Customer Success to run tight enterprise account motions
Surface pipeline and performance insights to senior leadership with clear recommendations
Handle conflict, underperformance, and process friction directly and constructively