Sales Manager In Training- Stuart

City Home•Stuart, FL

1d•Onsite

About The Position

As a Manager In Training, you will work in a hybrid role as a Sales Associate while participating in a structured training program designed to prepare you for a future management position. This program will help you understand the sales process, company policies and processes, and learn how to become an effective leader prior to promotion. You will gain experience in providing top-tier customer service and sales while learning critical leadership and operational skills from experienced managers. You will learn the role of the Showroom Manager through on-the-job training to prepare you for the future opportunity to become a Manager at CITY HOME and to manage a team of associates in the showroom. The primary function of the Showroom Manager is to increase showroom sales, customer satisfaction, and associate satisfaction while reducing unnecessary expenses through strategic initiatives and effective daily management. At CITY HOME, our Sales Associates are more than just salespeople; they are entrepreneurs with the power to shape their success. We provide the furniture, marketing support, delivery services, and aftercare. It's up to you to maximize these resources. Through our marketing efforts, we generate a steady flow of customers. You can also take ownership of your time, building your customer base through referrals, repeat purchases, and prospecting past guests. Sales Associates have the opportunity to make one appointment per month or 100; it's your business, your time, and your choice.

Requirements

Bachelors Degree, preferred.
One or more years from a related environment preferred.
Ability to work evenings and weekends as part of a flexible and accommodating full-time, 40-hour-per-week schedule.
Knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.).
Knowledge of Google Suite (i.e. Docs, Sheets, Slides, etc.).
Proficiency using an iPad for all training, transactions, financing applications, inventory checks, etc.
Ability to guide customers throughout the showroom for extended periods of time.

Nice To Haves

Positive Energy
Goal-Oriented
Speaking Effectively / Listening Attentively
Self-Driven And Motivated
Customer Facing Experience
Relationship Management
Ability To Influence
Integrity
Professionalism
Change Receptivity
Technology Fluency
Entrepreneurial Spirit

Responsibilities

Learning the Showroom Manager role, including daily management tasks for the showroom.
Handling customer service issues.
Engaging with associates and guests in the showroom to drive sales, services, finance, ensure quality, and customer satisfaction.
Conducting training sessions with associates.
Helping solve problems in the showroom.
Communicating and supporting new initiatives and processes/changes in the showroom to drive results.
Learning and completing showroom inventory counts.
Learning how to manage a team and drive showroom/team performance.
Shadowing experienced managers to learn operational and leadership skills.
Contributing to team meetings, sharing ideas and learning from senior leaders.
Learning and practicing the responsibilities of a Showroom Manager.
Helping guests design a home they'll love.
Engaging and presenting various home furnishings and service options.
Navigating large showrooms and being on your feet 8 hours a day.
Building personal connections and guiding customers through the sales process.
Assisting guests in finding the best financing options.
Converting customer interactions into successful sales.
Creating invoices and scheduling deliveries.
Prospecting and account management.
Maintaining neatness of the showroom for a welcoming customer experience.
Meeting or exceeding monthly sales goals and other KPIs set by management.
Addressing customer concerns to ensure customer satisfaction.
Continuing professional development.