Sales Manager, Disney Vacation Club (Aulani)

The Walt Disney Company • Kapolei, HI

1d • Onsite

About The Position

At Disney, we're storytellers. We make the impossible possible. Through imagination, innovation, and unmatched guest service, we bring stories to life across movies, products, games, parks, resorts, and media networks. Now is your chance to join our experienced team that delivers unparalleled creative content and magical experiences to audiences around the world. The Sales Manager is responsible for driving overall sales performance while leading and developing a team of Sales Guides. This role focuses on delivering exceptional guest experiences, achieving sales goals, and fostering a high‑performance, collaborative culture. You will coach and support leaders to ensure alignment with organizational priorities, operational excellence, and team engagement, while identifying and sharing best practices to drive consistency and continuous improvement. In partnership with cross‑functional teams, the role supports strategic initiatives and oversees daily operations, including tour flow, scheduling, and accountability, to ensure efficient execution and sustained results. You will report to the Sales Director. This is a Full-Time role.

Requirements

• 5+ years of direct Sales experience, preferably in Vacation Ownership or Real Estate
• Demonstrated experience mentoring and leading high-performing teams in a sales-driven environment
• Strong conflict resolution and decision-making skills
• Strategic thinking ability and proven success in driving key business goals
• Flexibility to work weekends, holidays, and varied shifts as business needs dictate
• A valid and active Hawai‘i Real Estate License in good standing
• High school diploma or equivalent work experience required

Nice To Haves

• Prior experience with Disney Vacation Club or in the timeshare/vacation ownership industry
• Familiarity with DVC products, systems, and processes
• Bachelor’s degree or equivalent work experience preferred

Responsibilities

• Lead and motivate the Sales Guide team to deliver exceptional guest experiences and achieve individual and team sales goals
• Provide direct leadership to a team of leaders, fostering a culture of collaboration, accountability, and continuous development
• Coach and support leadership team members to ensure alignment with organizational goals, operational excellence, and team engagement
• Identify and share best practices across channels, with a focus on continuous improvement and consistency in sales presentations, processes, and day-to-day operations
• Collaborate with Sales Leadership, Advance Sales, Quality Assurance, and Disney Vacation Club (DVC) Marketing to implement new strategic initiatives and ensure team alignment
• Oversee daily operational responsibilities, including tour flow, scheduling, attendance, and accountability tracking
• Foster a high-performance culture with an emphasis on coaching, professional development, and integrity

Benefits

• health and savings benefits
• educational opportunities
• special extras that only Disney can provide
• A bonus and/or long-term incentive units may be provided as part of the compensation package
• full range of medical, financial, and/or other benefits, dependent on the level and position offered

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED