Sales Manager CDJR

Bob Moore Auto Group•Oklahoma City, OK

1d•Onsite

About The Position

The Sales Manager CDJR is responsible for supervising the sales department's activities, including managing the sales force and inventory. This role involves recruiting, training, and supervising sales staff, maintaining control over the sales process, developing marketing strategies, managing vehicle inventory, and fostering customer retention.

Requirements

High School Education
2 years prior experience in Auto sales and F&I
Able to obtain and keep a Used Motor Vehicle License and New Motor Vehicle License
Valid driver’s license without restrictions that affects your ability to operate company owned vehicle(s) and ability to maintain a clean driving record.
Excellent interpersonal, time management and organizational skills
Ability to identify and achieve targeted goals
Excellent written and verbal communication skills and the ability to understand verbal and written instructions
Ability to work well with a range of individuals
Ability to prioritize various tasks
Ability to clearly communicate with customers and coworkers alike to ensure an excellent customer experience
Ability to work independently and/or as part of a team
Ability to effectively respond to inbound and outbound phone calls
Excellent attention to detail, professional demeanor, and a positive ‘can do’ attitude
Ability to make expectations clear to team members and establish clear performance goals
Ability to inspire and motivate individuals to perform well, allowing autonomy for staff to work independently

Responsibilities

Recruit, hire and train the sales force and any support staff ensuring that each individual receives the appropriate training for their skill level
Supervise the sales department staff paying special attention to the flow of customers to the salespeople including “ups”, appointments, phone inquiries, and general showroom control
Maintain control of the sales process including providing additional expertise as needed for the sales force
Obtain monthly sales goals from GSM/GM, monitor success of attainment of goals
Develop marketing strategies to increase sales and gross profit using advertising, promotions and sales incentives
Maintain internal control over the vehicle inventory to prevent theft, vandalism and lot damage
Develop a customer retention program that includes a follow-up of prospects and a flow of sold customers to the service department
Control expenses for the sales departments paying special attention to gas expense, reconditioning and advertising
Ensure that all sales staff receive specific product knowledge training and are product certified
Ensure personal continuing education in product knowledge and management skills
Take an active role in both Corporate and Community activities
Uses personal device to provide an additional layer of security for company network and site access through multi-factor authentication.
Enforce safety precautions specific to work area
Other responsibilities as assigned