Sales Leader I - Merchant Services - Business Banking

PNC•Pittsburgh, PA

2d•Onsite

About The Position

This position will be based out of a Pittsburgh location and not necessarily the one on the posting. Regular travel in the territory required: SWPA, Central PA, MD, N VA. Will lead a team of Merchant Services Account Executives within the territory. This role focuses on businesses 2 - 10MM in annual revenue. Experience in Merchant Services and leadership required. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
Live the Values - Role models our values with transparency and courage.
Enable Change - Takes action to drive change and innovation that will transform our business.
Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
Roles at this level typically require a university / college degree.
Industry experience is typically 8+ years.
At least 5 years of prior management experience is typically required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelors
No Required Certification(s)
No Required License(s)
No Required or Preferred Language Assessments

Nice To Haves

Higher level education such as a Masters degree, PhD, or certifications is desirable.
Account Management
Client Prospecting
Competitive Advantages
Customer Relationships
Identifying Sales Opportunities
Leadership
Merchant Services
Negotiation
Results-Oriented
Sales
Conflict Management
Decision Making and Critical Thinking
Effective Communications
Managing Multiple Priorities
Sales Management
Selling

Responsibilities

Manages and directs a team to achieve business results and customer experience goals.
May have direct sales and client responsibilities.
Oversees the execution of strategy.
Leads and coordinates the daily activities of team members engaged in customer and/or prospect management activities.
Achieves business results, attracts new customers and/or grows existing customer relationships by coaching and managing to defined strategies and tactics.
Develops and oversees the execution of account and sales plans.
Manages risk/return and drives quality for new and/or existing clients.
Actively identifies and mitigates different types of risk. such as regulatory, reputational, operational and credit risks.
Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
Focuses on bringing the full range of PNC's products and services to the client.
Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
Develops team members while monitoring progress against individual goals.
Motivates and develops staff, including acquiring top talent and managing performance-based issues.
Effectively plans, organizes, directs, analyzes and evaluates staff and processes.
Connects strategy to day-to-day activities and updates the team on a regular basis.
As defined with the business, coaches team members on skills needed to analyze, evaluate and mitigate credit risk and to lead others on credit requests by utilizing advanced knowledge of credit fundamentals and internal credit policies.