Part-Time Sales Lead - Famous Footwear

Caleres•Hilliard, OH
•$11 - $14•Onsite

About The Position

As a Famous Footwear Sales Lead, you help provide a welcoming, customer-focused shoe-store experience and foster a supportive in-store culture. You share product and trend knowledge with customers and teammates, contribute to team success, and take on additional responsibilities with pride. The role includes supporting sales goals, coaching associates on customer connection and selling behaviors, maintaining store operations, and helping customers find shoes that fit their needs. The Sales Lead helps keep the store clean, organized, and easy to shop; supports pricing and inventory tasks; and handles store opening and closing. The role also involves following company policies, communicating direction set by the store manager, and contributing to an inclusive, positive team environment. Other responsibilities may be performed as needed to meet business needs. The position requires frequent activity on the sales floor, including walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting. Associates must be able to lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.

Requirements

  • High school diploma or GED.
  • Proficient working knowledge of general retail practices and procedures.
  • Some retail store management experience, or relevant management experience in lieu.
  • Previous experience working on a team and motivating others to accomplish a goal.
  • Ability to manage multiple tasks and communicate direction set by the store manager.
  • Demonstrated ability to mentor and train associates on selling and operational processes.
  • Ability to work a flexible schedule and meet the role’s availability requirements, including holidays, nights, weekends, and extended hours.
  • Basic computer skills.
  • Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
  • Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Ability to remain mobile on the sales floor for extended periods.

Responsibilities

  • Create a welcoming environment and provide attentive customer service that encourages customer loyalty.
  • Share trend and product knowledge with customers and the store team.
  • Encourage and coach teammates on selling behaviors that support Customer Connection.
  • Take accountability for sales goals and contribute to the store’s overall performance.
  • Support retail operations, including pricing and inventory tasks.
  • Open and close the store, and keep it clean, organized, and easy to shop.
  • Follow company policies and use available partners and resources to complete tasks.
  • Promote an inclusive, respectful, positive team culture and support fellow associates.
  • Recommend shoes and styles that meet customers’ needs and help them find the right fit.
  • Mentor and train associates on selling and operational processes.
  • Manage multiple tasks and communicate direction set by the store manager.
  • Work a flexible schedule that may include holidays, nights, weekends, and extended hours.

Benefits

  • 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
  • Relaxed dress code and a supportive, hands-on small-team environment.
  • Daily access to earned pay through Dayforce Wallet, without fees.
  • Ability to transfer among more than 850 store locations.
  • Education assistance of up to $7,500 per year for full-time associates.
  • Career development and learning opportunities, including opportunities to grow into corporate roles.
  • 24/7 Employee Assistance Programs offering emotional support, work-life solutions, legal guidance, and financial resources.
  • PTO, health, and retirement benefits for eligible full-time associates.
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