Retail Sales Lead, Fabletics (Washington Square - Portland, OR)

Fabletics•Portland, OR

3d•Onsite

About The Position

Fabletics is hiring a full-time Sales Lead for its Washington Square store in Portland, Oregon. The Sales Lead helps deliver an exceptional customer experience while supporting sales and store operations. The role uses technology to connect customers’ online and in-store shopping journeys and works closely with the Store Manager, supervisors, and associates to meet business goals. It reports to the Store Manager. The Sales Lead engages customers, shares product knowledge, supports and coaches associates, and helps maintain store standards. The role also contributes to store events, promotions, and community projects; communicates inventory and training needs; and supports ongoing business improvement. The position is onsite and requires a flexible schedule, including evenings, weekends, and holidays. It involves frequent movement, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours, with occasional stooping, kneeling, crouching, and ladder climbing. Boxes weighing 10–30 pounds may need to be unpacked.

Requirements

At least 1 year of work experience in a retail environment.
Knowledge of and familiarity with active lifestyle activities such as yoga, cycling/spin, Pilates, weight training, running, nutrition, and other healthy activities.
Ability to interact socially with customers, employees, and business partners inside and outside the store.
Ability to work with large teams.
Strong interpersonal skills, a positive attitude, and ability to thrive in a fast-paced environment.
Comfort dealing with ambiguity and taking initiative when opportunities arise.
Familiarity with retail inventory and point-of-sale systems.
Self-motivation, good communication skills, and ability to bring out the best in others.
Ability to multitask, set priorities, and work well under pressure.
Willingness to work onsite on a flexible schedule, including evenings, weekends, and holidays.
Ability to perform frequent moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours, and occasional stooping, kneeling, crouching, and ladder climbing.
Must be at least 18 years of age.

Nice To Haves

Prior retail management experience.

Responsibilities

Represent Fabletics’ culture and values and help customers live their passion.
Engage customers and explain product fabrics, features, fit, and function.
Promote customer engagement in and outside the store through events, promotions, and community projects.
Train associates and provide immediate feedback on customer experience expectations and performance, including Customer Engagement, Omnicart, and Member Chat.
Coordinate with the Store Manager to motivate associates to meet or exceed individual and team performance goals.
Communicate inventory and training needs to the Store Manager.
Maintain store-merchandising guidelines to make the store easy to shop and improve the customer purchase journey.
Provide feedback to the Store Manager to help continuously improve the business.
Meet or exceed store objectives for performance, productivity, efficiency, and quality.
Serve as a resource on general product knowledge for customers and team members.
Maintain personal sales and achieve sales goals.
Follow safety and security standards and identify and communicate potential issues.
Unpack inventory boxes as required.