Sales Lead Part Time

KnitWell Group•Stockton, CA

12d•Onsite

About The Position

Embraces our diverse, inclusive culture leading all activities related to providing exceptional associate and client engagement. Leads activities required to achieve all store goals including financial objectives, client service, talent management, operational controls, asset protection and safety, and merchandise presentation. Operates as the Manager on Duty in the absence of another Manager. Lives Company Leadership Principles: We Value Our People Leads with a high degree of integrity and demonstrates care for all associates Assists with developing internal bench strength Supports the onboarding experience to position associates for excellence in role and career progression Partners with SM on self-development goals Encourages continuous growth; celebrates positive performance and service behaviors Shares information and communicates clearly; fosters dialogue around solutions and continuous learning Ensures compliance with company policies and procedures and applicable laws at all times We Love Our Customer Represents Lane Bryant by adhering to “Dress Your Best” guidelines; articulates current trends in every client interaction Supports a culture that inspires and empowers team to consistently exceed client expectations Ensures business is driven by each segment with the Roles Leader program Leads and directs execution of tasks; drives a high level of productivity Holds self and associates accountable for consistently demonstrating Lane Selling; models behaviors Resolves customer concerns quickly and effectively and empowers team to do the same We Win As A Team Fosters a culture that embraces diversity in thought, background, and experience Demonstrates transparency; influences in a courageous and respectful way to drive strategy and results Ensures all communications are shared with appropriate audience Supports a culture that values how work is done as much as the outcome Reports to work as scheduled; records time worked accurately by using time and attendance system; remains flexible to the needs of the business All other duties as assigned by Store, District, or Regional Leaders We Take Action and Own Our Results Drives operational excellence; Using Brand Guide, supports visual updates and maintains visual merchandising standards Partners with Store Manager to recognize opportunity; adjusts strategy to align with business demands Prioritizes and controls workload through successful planning and delegation Manages controllable expenses Complies with Asset Protection policies and practices; promotes health and safety within store We Innovate and Learn Fast Pushes for innovative solutions that bring originality to the organization Embraces change; leads teams with a sense of urgency and agility Promotes a test and learn culture Initiates continuous product movement based on Brand directives, client profile, and store sales Contributes to an environment that promotes taking risk and out-of-the-box thinking

Requirements

Strong communication and customer service skills
6 months specialty retail experience, preferred
Prior management experience preferred
Technology proficient and strong business acumen
Works a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
Must be able to read, write and communicate in English; other languages desirable
High school diploma (or equivalent) required
Constantly move throughout the store to assist customers, retrieve merchandise, complete floor sets, unpack and replenish stock and complete other tasks; frequently involves prolonged pushing, pulling, bending, squatting, and reaching and may involve tight or confined spaces
Frequently operate computerized register system
Respond in person to occasional, unscheduled store banking requirements and store alarms
Adjust or move objects (garment racks, mannequins, etc.) or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available
Retrieve merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing an 8-foot ladder; may need to replace overhead lightbulbs, signs, etc. on an occasional basis using an 8-foot ladder
Constantly interact with and assist coworkers and clients and other members of the public

Nice To Haves

6 months specialty retail experience
Prior management experience

Responsibilities

Lead all activities related to providing exceptional associate and client engagement.
Achieve all store goals including financial objectives, client service, talent management, operational controls, asset protection and safety, and merchandise presentation.
Operate as the Manager on Duty in the absence of another Manager.
Assist with developing internal bench strength.
Support the onboarding experience to position associates for excellence in role and career progression.
Encourage continuous growth; celebrate positive performance and service behaviors.
Share information and communicate clearly; foster dialogue around solutions and continuous learning.
Ensure compliance with company policies and procedures and applicable laws at all times.
Represent Lane Bryant by adhering to “Dress Your Best” guidelines; articulate current trends in every client interaction.
Support a culture that inspires and empowers team to consistently exceed client expectations.
Ensure business is driven by each segment with the Roles Leader program.
Lead and direct execution of tasks; drive a high level of productivity.
Hold self and associates accountable for consistently demonstrating Lane Selling; model behaviors.
Resolve customer concerns quickly and effectively and empower team to do the same.
Foster a culture that embraces diversity in thought, background, and experience.
Demonstrate transparency; influence in a courageous and respectful way to drive strategy and results.
Ensure all communications are shared with appropriate audience.
Support a culture that values how work is done as much as the outcome.
Report to work as scheduled; record time worked accurately by using time and attendance system; remain flexible to the needs of the business.
Drive operational excellence; Using Brand Guide, support visual updates and maintain visual merchandising standards.
Partner with Store Manager to recognize opportunity; adjust strategy to align with business demands.
Prioritize and control workload through successful planning and delegation.
Manage controllable expenses.
Comply with Asset Protection policies and practices; promote health and safety within store.
Push for innovative solutions that bring originality to the organization.
Embrace change; lead teams with a sense of urgency and agility.
Promote a test and learn culture.
Initiate continuous product movement based on Brand directives, client profile, and store sales.
Contribute to an environment that promotes taking risk and out-of-the-box thinking.