Sales Lead PT @ Adler Planetarium

Event Network•Chicago, IL

102d

About The Position

The Sales Lead provides timely, optimal guest service and helps the Store Director and Assistant Store Director lead team members. This entry-level supervisor is responsible for higher-level transactions, including cash and safe balancing, and supports the store’s service, sales, operational, and presentation goals. The role requires maintaining knowledge of the venue and its programs, following company and partner standards, and helping ensure a clean, organized, and safe shopping environment.

Requirements

Ability to provide optimal guest service and support other team members in doing so.
Ability to perform opening and closing operations and higher-level transactions, including cash and safe balancing.
Ability to handle cash and complete register transactions accurately.
Ability to maintain knowledge of the venue’s building and programs.
Ability to frequently stand, walk, and use hands to finger, handle, or feel; occasionally reach, climb or balance, and stoop, kneel, crouch, or crawl.
Ability to frequently lift and/or move up to 40 pounds.

Responsibilities

Lead the Sales Team in providing optimal guest service and help ensure all team members consistently provide that service.
Resolve guest service issues in partnership with the Store Director.
Perform all opening and closing operations.
Build strong relationships with team members and support execution of business results.
Model company core values and create a learning environment; pursue self-development opportunities.
Foster partner team-member relationships and support business initiatives and growth.
Comply with company personnel policies and dress code guidelines.
Help the team achieve store sales, per-cap, and purchase-with-purchase goals alongside the Store Director.
Meet personal purchase-with-purchase sales goals and other assigned sales expectations.
Support the Store Director in coaching team members on purchase-with-purchase goals and other sales expectations.
Look for ways to maximize store sales.
Handle register cash accurately and ensure all register transactions are completed accurately.
Work the assigned schedule.
Complete product, operations, and merchandise presentation training.
Execute and maintain visual presentation directives from the Store Director and SSC initiatives.
Participate in company initiatives and support their sustainability.
Respond to communications in a timely manner.
Complete daily tasks such as cleaning, store recovery, and merchandise placement.
Follow all loss prevention procedures and requirements.
Demonstrate e|n Cares and maintain full knowledge of the venue’s building and programs.
Maintain a clean, organized, and safe environment for guests.
Participate in regional philanthropic activities.