Sales Lead, Part-Time - Nashville (12South)

Faherty Brand•Nashville, TN

21d•Onsite

About The Position

This is a part-time Sales Lead position in Nashville (12South). The ideal candidate is a natural leader with a passion for engaging with customers, nurturing relationships, and building dynamic teams. They should be resourceful, not afraid of hard work, possess an inquisitive mind, and embody the brand's values. The role involves providing a best-in-class customer service experience, being an expert in sustainable fashion, driving customer acquisition and loyalty through styling and personalized follow-up, and assisting in leadership duties in the absence of a Store or Assistant Store Leader. The Sales Lead will also contribute ideas for improvement, support fluid communication and training, and take ownership of their division of responsibility, ensuring company directives and standards are met. They will embrace role ownership and be ready to step in for anyone on the leadership team as needed.

Requirements

Multiple years of leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred
Omnichannel awareness and the ability to assist in leading a team to provide a seamless customer experience between retail stores and ecommerce platforms
Adept with technology and apps, including but not limited to Google Suites and MS office, and familiar with industry-related blogs and feeds
Strong communication skills with the ability to effectively communicate across a multitude of channels.
Demonstrated ability to assist a leadership team with coaching and development
Proven track record of personal success within a retail business; success is reflective in consistently outpacing individual and team sales and performance goals
Passionate about contributing to brand with purpose and demonstrating advocacy through business
Available when we are open for business, including nights, weekends, and holidays
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time

Responsibilities

Provide a best-in-class customer service experience, leaving a memorable and lasting impact on our customers through storytelling and authentic engagement
Be the expert in sustainable fashion and set the bar for your team on product knowledge and personal style
Capture customer information by creating and updating profiles during each transaction
Set the standard in selling by styling and wardrobing each customer; Keep the relationship going through customer outreach and personalized follow up
Assist in providing timely and relevant feedback in the absence of Store / Assistant Store Leader and support in coaching in the moment
Question what can be done better; Never settle for anything less than best in class
Support fluid communication, training, and feedback
Roll up your sleeves and immerse yourself in your division of responsibility ensuring timely follow through and execution of company directives and standards through action, planning, and delegation
Lean in to support and uphold the 4 key areas of a retail store: People, Sales, Visual Merchandising and Operations
Embrace role ownership and be ready to step in for anyone on the leadership team as needed