Part-Time Sales Lead - Famous Footwear

Caleres•Albany, NY
•$17 - $20•Onsite

About The Position

As a Famous Footwear Sales Lead, you provide an engaging shoe-store experience by creating a welcoming environment and fostering a positive in-store culture. You help customers find shoes that fit their needs, share product and trend knowledge, and support customer loyalty. You take on additional responsibilities, contribute to team success, and help associates deliver strong customer service. The role includes supporting sales goals and store performance, coaching teammates on customer-connection and selling behaviors, and helping manage daily retail operations. You help maintain pricing, inventory, cleanliness, organization, and shoppable displays; open and close the store; follow company policies; and use available partners and resources to complete tasks. You also promote an inclusive, respectful team culture and mentor and train associates on selling and operational processes. The position requires a flexible schedule, including holidays, nights, weekends, and extended hours. Physical duties include lifting up to 40 pounds and frequent movement on the sales floor, such as walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

Requirements

  • High school diploma or GED.
  • Proficient working knowledge of general retail practices and procedures.
  • Some retail store management experience, or relevant management experience in lieu.
  • Previous experience working on a team and motivating others to accomplish a goal.
  • Ability to manage multiple tasks and communicate direction set by the store manager.
  • Demonstrated ability to mentor and train associates on selling and operational processes.
  • Basic computer skills.
  • Ability to work a flexible schedule and meet availability requirements, including holidays, nights, weekends, and extended hours.
  • Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
  • Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Ability to remain mobile on the sales floor for extended periods.

Responsibilities

  • Create a welcoming store environment and support a positive, inclusive team culture.
  • Help coach teammates on selling behaviors and customer connection.
  • Drive sales and take accountability for individual goals and their effect on store performance.
  • Support retail operations, including pricing and inventory, and keep the store clean, organized, and easy to shop.
  • Open and close the store.
  • Follow company policies and use team members and resources to complete tasks.
  • Deliver attentive customer service and recommend shoes and styles that suit customers’ needs.
  • Mentor and train associates on selling and operational processes.
  • Communicate direction set by the store manager and manage multiple tasks.
  • Work a flexible schedule, including holidays, nights, weekends, and extended hours.

Benefits

  • 30% associate discount across Caleres retail stores.
  • Relaxed dress code and a supportive, hands-on small-team environment.
  • Dayforce Wallet access to pay as it is earned, without fees.
  • Ability to transfer among more than 850 store locations.
  • Education assistance of up to $7,500 per year for full-time associates.
  • Career development and learning opportunities, including opportunities to grow careers at corporate offices.
  • 24/7 Employee Assistance Programs with emotional support, work-life solutions, legal guidance, and financial resources.
  • PTO, health, and retirement benefits for eligible full-time associates.
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