Sales Lead, Part-time - Derby Street Shops

Faherty BrandHingham, MA
Onsite

About The Position

This role involves leading the way by partnering with other members of the leadership team to support timely follow-through and execution of company directives and standards. Through advanced planning, time management, team development, and delegation, you will create an inclusive environment embodying Faherty Brand values and culture. You will provide actionable feedback in the moment to maintain good vibes, inclusion, and directive compliance, driving individual and team performance. Additionally, you will ensure a positive representation of the brand by utilizing business tools and market-specific insight to maximize results in the four key areas of the business: People, Sales, Visual Merchandising, and Operations.

Requirements

  • Multiple years leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred. Interchangeable with proven record of effectiveness and high performance in an internal role for a minimum of 6 months’ time.
  • Omnichannel awareness and the ability to assist in leading a team to provide a seamless customer experience between retail stores and ecommerce platforms.
  • Adept with technology and apps, including but not limited to Google Suites and MS office, and familiar with industry-related blogs and feeds.
  • Strong communication skills with the ability to effectively communicate across a multitude of channels.
  • Demonstrated ability to assist a leadership team with coaching and development.
  • Proven track record of personal success within a retail business; success is reflective in consistently outpacing individual and team sales and performance goals.
  • Passionate about contributing to brand with purpose and demonstrating advocacy through business.

Responsibilities

  • Create a store environment embodying our core value of Spreading Good Vibes.
  • Process in-store sales, returns and exchanges.
  • Drive Guest Capture & Retention.
  • Manage client outreach via personalized communication.
  • Maintain up-to-date client information, requests and product feedback.
  • Assist in the planning & execution of in-store events.
  • Analyze key business metrics to identify performance improvement opportunities.
  • Utilize business tools as well as personal market-specific insight to drive results.
  • Manage Operational Excellence, including Cash Management (tracking and accounting for cash procedures including opening & closing cash registers, bank deposits, change orders, etc.).
  • Utilize available resources consistently & effectively.
  • Collaborate with Leadership Team for monthly supply orders.
  • Support in Monthly Store Assessment.
  • Prepare store & team to ensure success within your four walls.
  • Communicate successes and opportunities to Store Leader.
  • Maintain a neat, clean and organized salesfloor & register area.
  • Represent and reinforce brand standards in a positive manner through strong visual presentation.
  • Help support floor moves based on seasonal roll-outs.
  • Partner with the team daily to ensure the floor is fully restocked based on sell-through.
  • Uphold & drive goals, fostering a positive atmosphere for all.
  • Champion high standards that empower others to excel within the store & company at large.
  • Recognize and highlight individual & team performance.
  • Communicate effectively.
  • Collaborate & build trust.

Benefits

  • Health benefits
  • 401(K) Plan with company match
  • Incentives Program
  • Commuter Options/Benefits
  • Generous employee discount
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