Part Time Sales Lead - Christiana Mall

Build-A-Bear Workshop • Newark, DE

3d • Onsite

About The Position

The Sales Lead is a part-time role that serves as a role model and Floor Leader on Duty during designated shifts. In this capacity, the Sales Lead provides direction to other associates, models Experience First® behaviors, and focuses on achieving store sales goals. When not designated as the Floor Leader on Duty, the Sales Lead functions as a Bear Builder, providing exceptional guest service and upholding operational excellence.

Requirements

• High school diploma or GED equivalent
• Availability to work 15-25 hours per week

Nice To Haves

• Build-A-Bear store associate experience
• Associate’s (or higher) degree in business, management, or a related field

Responsibilities

• Be a role model to others in providing exceptional Guest service to ensure a memorable experience
• Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals
• Model Experience First behaviors
• Provide feedback to the management team to make them aware of performance and compliance issues
• Actively engage with Guests, using the Experience First Make Behaviors
• Create a warm and inclusive atmosphere for Guests, fostering positive interactions, and guaranteeing that each Guest leaves satisfied with their experience
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all Guests
• Display strong team commitment, being dependable, engaged, and helpful

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED