About The Position

The Sales Lead at Famous Footwear helps create a welcoming store environment and an engaging customer experience. The role supports and motivates the store team, provides coaching on selling behaviors, drives sales toward goals, and helps customers find shoes that meet their needs. The Sales Lead also supports retail operations, including pricing, inventory, store opening and closing, and maintaining a clean, organized, shoppable store while following company policies and fostering an inclusive, positive team culture. This role requires a flexible schedule that may include holidays, nights, weekends, and extended hours. It involves frequent activity on the sales floor and lifting up to 40 pounds. Famous Footwear offers associate discounts, daily access to earned pay, location transfers, career development opportunities, employee assistance programs, and benefits for eligible full-time associates.

Requirements

  • High school diploma or GED.
  • Proficient working knowledge of general retail practices and procedures.
  • Some retail store management experience, or relevant management experience in lieu.
  • Previous experience working on a team and motivating others to accomplish a goal.
  • Ability to manage multiple tasks and communicate direction set by the store manager.
  • Demonstrated ability to mentor and train associates on selling and operational processes.
  • Basic computer skills.
  • Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
  • Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
  • Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Ability to remain mobile on the sales floor for extended periods.

Responsibilities

  • Inspire and support teammates by demonstrating integrity, drive, and a culture of caring and camaraderie.
  • Coach associates on selling behaviors that support the Customer Connection.
  • Take accountability for sales goals and contribute to the store’s overall performance.
  • Support store operations, including pricing, inventory, opening and closing, and maintaining a clean, organized, shoppable store.
  • Follow company policies and use available partners and resources to complete tasks.
  • Promote the company’s culture and deliver attentive, consistently strong customer service.
  • Support an inclusive environment where associates feel valued and respected.
  • Recommend shoes and styles to customers and help them find a suitable fit.
  • Mentor and train associates on selling and operational processes.
  • Communicate the store manager’s direction and manage multiple tasks.

Benefits

  • 30% associate discount across Caleres retail stores.
  • Relaxed dress code and supportive small-team environment.
  • Daily access to earned pay through Dayforce Wallet, without fees.
  • Ability to transfer among more than 850 store locations.
  • Career development and learning opportunities.
  • Education assistance of up to $7,500 per year for full-time associates.
  • Employee assistance programs providing emotional support, work-life solutions, legal guidance, financial resources, and more.
  • PTO, health, and retirement benefits for eligible full-time associates.
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