Part Time Sales Lead -CherryVale Mall

Build-A-Bear Workshop • Cherry Valley, IL

6d • $17 - $17 • Onsite

About The Position

The Sales Lead is a part-time role at CherryVale Mall, serving as a role model and Floor Leader on Duty during designated shifts. In this capacity, the Sales Lead provides direction to other associates, focusing on delivering an exceptional customer experience and achieving store sales goals. When not acting as Floor Leader, the Sales Lead functions as a standard associate, engaging with guests and upholding operational standards.

Requirements

• High school diploma or GED equivalent
• Availability to work 15-25 hours per week

Nice To Haves

• Build-A-Bear store associate experience
• Associate’s (or higher) degree in business, management, or a related field

Responsibilities

• Be a role model to others in providing exceptional Guest service to ensure a memorable experience
• Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals
• Model Experience First behaviors
• Provide feedback to the management team to make them aware of performance and compliance issues that the CWM and AWM are responsible for addressing
• Provide exceptional Guest service by Actively engage with Guests, using the Experience First Make Behaviors
• Create a warm and inclusive atmosphere for Guests, fostering positive interactions, and guaranteeing that each Guest leaves satisfied with their experience
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all Guests
• Display strong team commitment, being dependable, engaged, and helpful

Benefits

• Comprehensive benefits that are competitive and meaningful in the specialty retail marketplace
• Associates also have the ability to earn a monthly bonus based off their stores sales results vs. plans.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED