Part-Time Sales Lead - Famous Footwear

Caleres • Mentor, OH

7d • Onsite

About The Position

As a Famous Footwear Sales Lead, you help provide an excellent shoe-store experience by creating a welcoming environment and a supportive in-store culture. You share knowledge of trends, help customers find styles that suit their needs, and contribute to customer loyalty and strong sales. You take on additional responsibilities, support teammates, and take pride in executing store tasks and goals.

The role includes coaching associates on customer-connection and selling behaviors, helping drive sales and achieve goals, and supporting retail operations such as pricing, inventory, opening and closing, and keeping the store clean, organized, and easy to shop. Sales Leads follow company policies, use available resources to complete tasks, and promote a positive, inclusive culture where associates feel valued and customers receive attentive service.

Other responsibilities may be performed as needed to meet the needs of the business. The position requires working a flexible schedule, including holidays, nights, weekends, and extended hours, and meeting the physical demands of working on a sales floor.

Requirements

• High school diploma or GED.
• Proficient working knowledge of general retail practices and procedures.
• Some retail store management experience, or relevant management experience in lieu.
• Previous experience working on a team and motivating others to accomplish a goal.
• Ability to manage multiple tasks and communicate direction set by the store manager.
• Demonstrated ability to mentor and train associates on selling and operational processes.
• Demonstrated ability to work a flexible schedule and meet the role’s availability requirements, including holidays, nights, weekends, and extended hours.
• Basic computer skills.
• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Responsibilities

• Help create a welcoming store environment and inspire teammates through integrity, drive, and a culture of caring and camaraderie.
• Provide coaching moments to help associates improve customer-connection and selling behaviors.
• Take accountability for sales goals and contribute to the store’s overall performance.
• Support store operations, including pricing, inventory, opening and closing, and keeping the store clean, organized, and shoppable.
• Follow company policies and use fellow associates and available resources to accomplish tasks.
• Promote the company’s culture and deliver attentive, consistent customer service.
• Support diversity and inclusion and maintain a positive, proactive attitude that uplifts teammates.
• Recommend shoes and styles suited to customers’ needs and help them find the right fit.
• Mentor and train associates on selling and operational processes.
• Communicate and help carry out the direction set by the store manager.
• Work a flexible schedule that includes holidays, nights, weekends, and extended hours.

Benefits

• 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Relaxed dress code and a supportive, hands-on small-team environment.
• Access to earned pay through Dayforce Wallet without fees.
• Ability to transfer among more than 850 store locations.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow careers at corporate offices.
• 24/7 Employee Assistance Programs offering emotional support, work-life solutions, legal guidance, financial resources, and other support.
• PTO, health, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED