The North Face: Sales Lead - The Shops at Oshkosh

The North FaceOshkosh, WI
$16 - $21Onsite

About The Position

The North Face is seeking a passionate and dedicated Sales Lead to support store leadership in achieving the highest level of customer engagement and sales results. This role involves modeling the brand's voice, providing sales feedback, and coaching associate performance in an environment that celebrates individuality and authenticity. The North Face is committed to personal growth and developing future retail leaders.

Requirements

  • Proven ability to drive results through store teams and exceed sales and profit goals.
  • Proven ability to drive results through team coaching and operational excellence.
  • Skilled in coaching, motivating, and building high-performing, diverse teams.
  • Strong verbal and written communication skills with the ability to influence across all levels.
  • Solution-oriented and flexible in a fast-paced, dynamic retail environment.
  • Capable of working independently, managing shifting priorities, and meeting business expectations.
  • Comfortable using word processing, spreadsheets, and retail software tools.
  • Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Nice To Haves

  • 1 year of related professional retail experience is preferred but not required.
  • A High School Diploma or equivalent is preferred; but we value hands-on experience and demonstrated achievements most.

Responsibilities

  • Deliver a high level of personalized customer engagement through genuine interactions.
  • Assist in maximizing and achieving store sales and goals by monitoring sales progress & results against key targets.
  • Foster a consumer centric mindset and an inclusive store environment, while modeling selling behaviors through genuine interactions with consumers.
  • Assist in providing direct feedback, coaching and supervision of the associates.
  • Occasionally assume responsibility for the store in the absence of another manager, which may include covering breaks, meal periods, or opening the store without a supervisor or manager.
  • Regularly interact with consumers within the store, providing a high level of customer service.
  • Provide actionable feedback to store associates and adhere to policies, procedures and practices that align with company directives.

Benefits

  • Additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential.
  • Some benefits the company offers that this position can participate in (detailed information provided upon hire).
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