Part-Time Sales Lead - Famous Footwear

Caleres•Merrillville, IN
•Onsite

About The Position

The Sales Lead at Famous Footwear helps provide an excellent shoe-store experience by creating a welcoming environment, supporting an inclusive team culture, and helping customers find shoes that fit their needs. The role involves taking on additional responsibilities, sharing knowledge of trends, motivating and supporting associates, and contributing to individual and store sales goals. The Sales Lead supports store operations, including pricing, inventory, opening and closing, and keeping the store clean, organized, and easy to shop. The position follows company policies, uses available resources to complete tasks, and reinforces customer-service and selling behaviors. It also includes recommending styles and providing attentive service so customers have a positive experience. This role requires a flexible schedule that may include holidays, nights, weekends, and extended hours. It also requires frequent movement and the ability to lift up to 40 pounds. The position is part-time. Famous Footwear is part of Caleres, a portfolio of footwear brands. Caleres describes itself as an Equal Opportunity Employer and says starting pay will meet or exceed the applicable minimum wage; the actual rate depends on relevant skills, qualifications, experience, and job location.

Requirements

  • High school diploma or GED.
  • Proficient working knowledge of general retail practices and procedures.
  • Some retail store management experience, or relevant management experience in lieu.
  • Previous experience working on a team and motivating others to accomplish a goal.
  • Ability to manage multiple tasks and communicate direction set by the store manager.
  • Demonstrated ability to mentor and train associates on selling and operational processes.
  • Ability to work a flexible schedule and meet role availability requirements, including holidays, nights, weekends, and extended hours.
  • Basic computer skills.
  • Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
  • Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Ability to remain mobile on the sales floor for extended periods.

Responsibilities

  • Help create a welcoming store environment and foster a culture of caring, camaraderie, diversity, and inclusion.
  • Support and motivate teammates, including offering coaching on customer-connection and selling behaviors.
  • Work toward individual goals and contribute to Famous Footwear’s overall sales performance.
  • Support store operations, including pricing, inventory, opening and closing, and maintaining a clean, organized, shoppable store.
  • Follow company policies and use team members and other resources to complete tasks.
  • Deliver attentive customer service and recommend styles and brands that meet customers’ needs.
  • Mentor and train associates on selling and operational processes.
  • Communicate and help carry out direction set by the store manager.
  • Work a flexible schedule, including holidays, nights, weekends, and extended hours, as required.
  • Perform other responsibilities as needed to meet the needs of the business.

Benefits

  • 30% associate discount across Caleres retail stores.
  • Relaxed dress code.
  • Dayforce Wallet access to pay as it is earned, without fees.
  • Opportunities to transfer among more than 850 store locations.
  • Education assistance of up to $7,500 per year for full-time associates.
  • Career development and learning opportunities, including opportunities to grow careers at corporate offices.
  • Employee Assistance Programs with 24/7 access to emotional support, work-life solutions, legal guidance, financial resources, and other support.
  • PTO, health, and retirement benefits for eligible full-time associates.
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