Part-Time Sales Lead - Famous Footwear

Caleres•Aylett, VA
•Onsite

About The Position

As a Famous Footwear Sales Lead, you help create a welcoming store environment and deliver engaging customer experiences that encourage customer loyalty. You support the store team through coaching, teamwork, and a positive, inclusive culture, while staying informed about trends and sharing that knowledge with associates and customers. The role involves driving sales, taking accountability for goals, and helping the store meet its overall performance objectives. You help keep retail operations running smoothly, including pricing, inventory, opening and closing, and maintaining a clean, organized, shoppable store. You follow company policies, use available resources to complete tasks, and mentor and train associates on selling and operational processes. You help customers find appropriate styles and fit through attentive service and product recommendations. Other responsibilities may be performed as needed to meet business needs. The position requires frequent movement and physical activity in the store, including regularly lifting up to 40 pounds. The schedule is flexible and may include holidays, nights, weekends, and extended hours. The role is part-time.

Requirements

  • High school diploma or GED preferred.
  • Proficient working knowledge of general retail practices and procedures.
  • Some retail store management experience, or relevant management experience in lieu.
  • Previous experience working on a team and motivating others to accomplish a goal.
  • Ability to manage multiple tasks and communicate direction set by the store manager.
  • Demonstrated ability to mentor and train associates on selling and operational processes.
  • Ability to work a flexible schedule and meet the role’s availability requirements, including holidays, nights, weekends, and extended hours.
  • Basic computer skills.
  • Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
  • Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Ability to remain mobile on the sales floor for extended periods.

Responsibilities

  • Create a welcoming environment and provide engaging customer experiences that support customer loyalty.
  • Inspire teammates through integrity, drive, caring, and camaraderie; provide coaching on selling behaviors and Customer Connection.
  • Take accountability for sales goals and contribute to the store’s overall performance.
  • Support retail operations, including pricing, inventory, store opening and closing, and keeping the store clean, organized, and easy to shop.
  • Follow company policies and work with fellow partners and available resources to complete tasks.
  • Champion the company’s culture and provide attentive customer service, helping customers find styles and brands that suit their needs.
  • Promote diversity and inclusion and maintain a positive, supportive attitude toward associates.
  • Mentor and train associates on selling and operational processes.
  • Communicate the store manager’s direction and manage multiple tasks.
  • Perform other responsibilities as needed to meet business needs.

Benefits

  • 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
  • Relaxed dress code and a supportive, hands-on small-team environment.
  • Access to earned pay through Dayforce Wallet without fees.
  • Ability to transfer among more than 850 store locations.
  • Education assistance of up to $7,500 per year for full-time associates.
  • Career development and learning opportunities, including opportunities to grow careers at corporate offices.
  • 24/7 Employee Assistance Programs offering emotional support, work-life solutions, legal guidance, financial resources, and other support.
  • PTO, health, and retirement benefits for eligible full-time associates.
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