Sales Lead - Part-time

J. Jill•Mission Viejo, CA

About The Position

J.Jill is seeking a part-time, customer-focused Sales Lead to support store leadership in driving sales and supporting the team. The role centers on building genuine customer connections, delivering an exceptional shopping experience, and contributing to a fun, inclusive store culture and meaningful community engagement. The Sales Lead also assists with team development and store operations. The posted minimum hourly wage is $21.00.

Requirements

  • At least 1 year of retail experience, preferably in women’s specialty retail or a strong sales and customer-focused environment.
  • Passion for customer service and building meaningful relationships.
  • Ability to support, inspire, and motivate a team.
  • Track record of contributing to sales and customer engagement.
  • Excellent communication skills and a positive, solution-oriented mindset.
  • Ability to work a flexible schedule, including weekends, evenings, and holidays.
  • Ability to perform the stated physical duties, including lifting and carrying up to 30 pounds and team lifting.

Responsibilities

  • Develop and maintain strong customer relationships through genuine interactions and serve as a role model for the team.
  • Support community engagement initiatives that strengthen the brand’s presence.
  • Assist in training and developing team members by leading by example and providing coaching and support.
  • Help drive store performance by identifying customer needs, offering personalized styling recommendations, and contributing to sales targets.
  • Maintain knowledge of J.Jill products to help customers make informed purchasing decisions.
  • Assist with store operations, including opening and closing, serving as manager on duty, visual merchandising, floor sets, inventory management, and following company policies.
  • Take ownership of assigned responsibilities, address challenges proactively, and support leadership in maintaining a meaningful customer experience.
  • Communicate effectively across organizational levels and adapt messaging for different audiences.
  • Perform additional responsibilities as assigned to support store success.

Benefits

  • Competitive hourly wage with performance-based incentives.
  • Associate discount.
  • Opportunities for career growth.
  • Supportive and inclusive team environment that values community engagement.
  • Employee Assistance Program.
  • Additional group discounts.
  • Paid time off and paid sick leave may be available to part-time associates in accordance with state and local law.
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