Part-Time Sales Lead - Famous Footwear

Caleres•Phoenix, AZ
•Onsite

About The Position

As a Famous Footwear Sales Lead, you help provide a welcoming and engaging shoe-store experience for customers while supporting the store team. You model integrity, drive, care, and camaraderie; encourage teammates through coaching on customer-connection selling behaviors; and contribute to sales goals and overall store performance. You stay informed about trends and share your knowledge with customers and teammates, helping customers find styles that suit their needs and the right fit. You support day-to-day retail operations, including pricing, inventory, store opening and closing, and maintaining a clean, organized, shoppable store. You follow company policies, use available resources to complete tasks, and help communicate and carry out direction from the store manager. You promote an inclusive and positive team culture and mentor and train associates on selling and operational processes. The position requires a flexible schedule, including holidays, nights, weekends, and extended hours, as well as the ability to meet the physical demands of working on a retail sales floor.

Requirements

  • High school diploma or GED.
  • Proficient working knowledge of general retail practices and procedures.
  • Some retail store management experience, or relevant management experience in lieu.
  • Previous experience working on a team and motivating others to accomplish a goal.
  • Ability to manage multiple tasks and communicate direction set by the store manager.
  • Demonstrated ability to mentor and train associates on selling and operational processes.
  • Ability to work a flexible schedule and meet availability requirements, including holidays, nights, weekends, and extended hours.
  • Basic computer skills.
  • Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
  • Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Ability to remain mobile on the sales floor for extended periods.

Responsibilities

  • Create a welcoming customer experience and help customers find suitable shoe styles and the right fit.
  • Model integrity, drive, care, and camaraderie, and help foster a positive team culture.
  • Coach teammates on selling behaviors that support customer connection.
  • Work toward sales goals and contribute to the store’s overall performance.
  • Stay informed about trends and share relevant knowledge with customers and the store team.
  • Support store operations, including pricing, inventory, opening and closing, and maintaining a clean, organized, shoppable store.
  • Follow company policies and use fellow partners and resources to accomplish tasks.
  • Promote diversity and inclusion and help associates feel valued and respected.
  • Mentor and train associates on selling and operational processes.
  • Manage multiple tasks and communicate direction set by the store manager.

Benefits

  • 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
  • Relaxed dress code and a supportive, hands-on small-team environment.
  • Access to earned pay through Dayforce Wallet without fees.
  • Ability to transfer among more than 850 store locations.
  • Education assistance of up to $7,500 per year for full-time associates.
  • Career development and learning opportunities, including opportunities to grow careers at corporate offices.
  • 24/7 employee assistance programs, including emotional support, work-life solutions, legal guidance, and financial resources.
  • PTO, health, and retirement benefits for eligible full-time associates.
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