Part Time Sales Lead

Five Below•Granite City, IL

10d

About The Position

The Sales Lead supports store operations and delivers Five Below’s customer-service experience. The role helps oversee store associates, trains and supports crew members, assists with receiving and stocking merchandise, and helps drive sales while controlling expenses. The Sales Lead may serve as Manager on Duty and take responsibility for store operations, staff management, customer service, and urgent issues. The position also includes opening and closing the store, merchandising support, and store maintenance. The role is hourly and starts at $15.50. The position is part-time.

Requirements

High school graduate or equivalent.
At least 1 year of management experience.
Excellent verbal and written communication skills.
Ability to multitask.
Creative thinking.
Ability to maintain composure under pressure.
At least 18 years old and able to perform the essential job functions in compliance with applicable federal, state, and local laws.
Ability to work a flexible schedule to meet business needs, including day, evening, weekend, and possibly overnight shifts, as well as travel as required.
Ability to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
Ability to remain in a stationary, upright position for 80% of the time.
Frequently operate a cash register; move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet; ascend and descend ladders; kneel, bend, twist, and stoop; communicate and exchange accurate information; and move across the sales floor and between the sales floor and stock room.

Nice To Haves

College experience preferred.

Responsibilities

Ensure crew members provide strong customer service through personal contact with customers.
Train crew members on the B.E.S.T. customer-service experience and help ensure guests receive fast, friendly checkout service.
Help oversee daily activities of store associates and support effective performance and customer service.
Assist with receiving, unpacking, and organizing new stock so merchandise is placed on the sales floor efficiently.
Act as Manager on Duty when needed, overseeing store operations, staff management, customer service, and urgent issues.
Open or close the store, including securing cash, locking doors, setting alarms, and preparing for smooth operations.
Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
Drive store sales and control expenses by supporting merchandising, staff performance, and customer service.
Partner with the store leadership team on merchandising procedures and World Recovery.
Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.
Perform additional responsibilities as determined by the Store Manager according to store needs.