Part Time Sales Lead - Westfield Montgomery

Build-A-Bear Workshop•Bethesda, MD

9d•$20 - $20•Onsite

About The Position

The Sales Lead is a part-time role that acts as a role model and Floor Leader on Duty during designated shifts. In this capacity, the Sales Lead provides direction to other associates, models Experience First® behaviors, and focuses on achieving store sales goals. When not designated as the Floor Leader, the Sales Lead functions as a Bear Builder, providing exceptional guest service and upholding operational standards.

Requirements

High school diploma or GED equivalent
Availability to work 15-25 hours per week

Nice To Haves

Build-A-Bear store associate experience
Associate’s (or higher) degree in business, management, or a related field

Responsibilities

Be a role model to others in providing exceptional Guest service to ensure a memorable experience
Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals
Model Experience First behaviors
Provide feedback to the management team to make them aware of performance and compliance issues
Actively engage with Guests, using the Experience First Make Behaviors
Create a warm and inclusive atmosphere for Guests, fostering positive interactions, and guaranteeing that each Guest leaves satisfied with their experience
Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all Guests
Display strong team commitment, being dependable, engaged, and helpful